HOA: claim to the management company (sample)

In Russia, there is often a complaint to the management company. A sample of this document is published below. In addition, it is necessary to study what rules will help to compose a paper correctly. After all, an incorrectly written claim is the reason for refusing to consider the case. What should everyone know about?

When to complain

To begin with, it is important to understand in which cases it is advisable to complain about the management company. HOAs and CCs are bodies that protect the interests and rights of tenants. Therefore, if you violate the established rules of residence in homes, you can write an appropriate complaint.

In addition, it is worth noting that most often complaints are addressed when:

• Violations concerning house maintenance;
• Lack of cleaning and surveillance of the local area;
• Non-fulfillment of their duties on repair and restoration of houses;
• Poorly rendered services in respect of the communal sphere.

It follows that the whole population is able to apply to the Criminal Code or the HOA with their complaints. This applies to both owners and ordinary residents. Flooded apartment because of the unrepaired roof? A claim is made to the management company (a sample of it will be submitted later). For a long time did not repair the entrance and clean? Again, you can complain. The main thing is not to be afraid and not to fear consequences.

Submission form

It is noted that there is only one form of filing a claim - a written one. It is in this form that it is necessary to forward the document for further consideration. No analogues are envisaged.

The only thing that is allowed to do is send complaints electronically. In addition, you can replace the writing of the text by hand written on the computer complaint. The main thing is that ultimately a letter, suitable for reading, should be sent to the CC or HOA.

Types of claims and complaints

Citizen pondered how the claim to the management company is filed? The sample document presented below is just a small template, changing which to some extent, you can protect your rights. The main thing is to understand that complaints are of several kinds.

The first option is a personal claim. It is made up of one person. He also is sent to the relevant organization. Such documents, as a rule, do not react very often, although by law all claims must be considered.

The second type of complaints is collective. Usually they are composed of several tenants or the whole house as a whole. Such claims attract attention most often. On them, the organs react very quickly.

Accordingly, it is best to send collective complaints for further consideration. How to make a claim in principle? The type of document does not play a special role. The principles of paper making remain the same.

Components of the document

How to write a claim to the management company? A sample of this document must necessarily consist of the following components:

1. "A cap". This is the beginning of any documentation.
2. Name of the paper. Also there is every document.
3. Main part. It describes the essence of the appeal. Briefly, but with details and on the case.
4. Request. This component expresses the purpose of sending a complaint. You can make a request separately or in the main part.
5. Conclusion. It is expressed by the date of writing of the paper and the signatures of the applicants.

This will be enough for the proper formation of claims and motions. What else does each applicant need to know about the upcoming process?

Design rules

How to write a claim to the management company? A sample of this document is usually very difficult to imagine. Mainly because of its main part. Depending on the situation, the template will change in one way or another.

Nevertheless, the approximate design of the paper can be presented without much difficulty. It is enough to remember the rules that help in writing a complaint. Namely:

1. The "cap" of the document is written in the upper right corner. It begins with the writing of the place in which the letter is sent. Further it is recommended to specify the FI and the position of the head, reviewing the body document.
2. After that, information about the applicants is written in the "header". More precisely, it is necessary to write the FI, as well as contacts for communication with citizens. This also applies to collective complaints, and single complaints.
3. After the "cap", the center of the sheet with the new line is written the word "Claim." Under it - clarification of the appeal. For example, "Claim for poor-quality provision of services management company."
4. The main part of the document, as already mentioned, is a story about violations. Here it is necessary to express thoughts coherently, briefly and only on business. It is advisable to list all the papers attached to the claim in a separate list.
5. Requirements are not required. Usually they complete the main part. You can write something like: "Please consider our claim and correct the situation." It would be enough.

With dates and signatures, there are usually no problems. From now on it is clear how to make a claim to the management company. A sample document will be presented later. After all, not all the features of the process have been studied.

Order of treatment

For example, how to contact the relevant organization. The order of notification is simple.

The first step is to decide where to send the document. After this, a claim is written to the chosen organization according to the rules proposed earlier. It is sent in the form of a letter with notification of receipt. Only in this way will it be 100% to protect their rights.

The management company is obliged to respond to the received document. This action takes 3 days. If citizens are not answered, you can complain to the authorities standing over the Criminal Code. For example, in housing inspectorates or Rospotrebnadzor. Be sure to attach a notice, which refers to the receipt of a complaint.

From now on it is clear how the claim to the management company is filed. The sample application, which is offered further attention, is just one of the variants of the document. You do not need to follow this pattern. It's just enough to consider in order to understand how to write the bulk of the paper.

Sample

How will the sample claim look like in a flood management company, for example? The document is drawn up according to the previously proposed principles. Its main part, as a rule, looks approximately like this:

I, FI, living at the address (address of residence), please consider my claim for inaction of the management company (name of the company). My apartment was flooded (the date of the event) after a pouring rain. After the inspection was called, it was found that the cause of the leak was not the renovated roof of the house. I ask you to respond to my letter. The results of the examination and photographs are attached to this document.

Conclusion

This is what the claim of the management company looks like (apartment bay). The sample of the proposed document, as already mentioned, is just a template. If you change it a little, you can complain about any act of the managing organization. The process as a whole does not require any special actions from the population.

From now on it is clear what the claim looks like to the management company. A sample of this paper has already been submitted. It can be seen that the bulk of the complaint is the most common story of the situation on the part of the victim. The main thing is to indicate all details of the event with dates and photos.