FinanceReceivables

How to deal with reservoirs: practical recommendations

It's pointless to argue about whether or not to take a loan from a bank. It all depends on the circumstances: some of this opportunity is very helpful, but for others it turns into a real hard labor. Often, credit institutions turn to collectors - private firms that offer their services to collect debts. The activities of such organizations are poorly regulated by law and, therefore, various abuses of their powers often arise on their part. How to deal with collectors and defend their interests? This is exactly what will be discussed in this article.

What rights does a non-paying loaner have?

Despite the fact that the law does not have a specific law on organizations involved in the repayment of overdue loans, the activities of any company should not go beyond the legal framework. And therefore, experts who know how to deal with reservoirs, strongly recommend that you remember the following rules:

  1. If the obligation is transferred to a new creditor, the debtor may not execute it until it is presented with an appropriate contract with the banking institution, as well as a written request to repay the debt.
  2. In the event of the expiry of the three- year limitation period, any requirements of the collectors become illegal. At the same time, according to the law, the countdown is conducted from the moment of the last contact with the representatives of the bank (telephone conversation, payment of money, receipt of a letter, etc.).
  3. How to deal with reservoirs threatening to take away property? Remind them that this is possible only by a court decision, and only the bailiffs do it.
  4. The amount of debt, penalty for delay and the procedure for repaying the debt are determined exclusively in the contract with the bank and if collectors call other figures, remind them that these conditions can not be changed by them unilaterally, i.е. Without your consent.

Communicating with collectors

The main method that underlies all methods of work of such organizations is psychological pressure on the debtor. Usually it goes quite legally - the citizen is explained what he is not supposed to pay, but often collectors emphasize that the borrower is not familiar with their rights, and use crude methods, including frank threats. How to deal with the collectors in this case? First of all, check the statute of limitations of the debt. If it is less than three years old, call the bank and specify which agency is now engaged in the collection of overdue loans. After that, ask the collectors for the relevant documents, which confirm their right to demand the return of your debt. Until they do this, you should stop any communication with them.

Before the beginning of the conversation, warn the creditors, just in case, that you intend to keep an audio record. It is not necessary to disclose personal information to collectors: place of work, income, addresses and phone numbers of relatives. When talking, remain calm and do not try to persuade creditors or excuse themselves. If the amount of debt is large - it is better to instruct the interaction with the collection agency to a good lawyer. In this case, it will be possible to form a sufficiently effective strategy and count on a successful outcome of the case.

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