How to call the "Tele2" contact center?

Help specialist contact center operator of cellular communication may be required in various situations. Many subscribers do not know that they can receive any information about their number on their own, and for each issue that has arisen they turn to the support line.

The contact center "Tele2" works without days off and time restrictions, which means that at any time you can ask the question of interest and get a response from a qualified employee. About how you can contact a specialist via a mobile gadget, and whether it is possible to do this while outside your region, we'll talk further in the article.

general description

The "Tele2" contact center, as well as many customer service services of other telecom operators, allows you to receive information quickly and completely free of charge. According to the terms of the consultation, information is provided only to the owner of the number, that is, to the person to whom the SIM card is registered. In practice, it turns out that it is enough to know who the number is issued for. After all, it often happens so - sim cards were bought, for example, by a husband for their wife and daughter and, accordingly, are officially listed as his. In this case, it is not at all necessary that the wife will not be able to clarify the data she is interested in using her SIM card and contact the Tele2 contact center.

Free call from any number

Call the customer support center not only with the SIM card that is serviced by this carrier. There are times when the SIM card does not work, and in order to find out why this is happening, you need to contact the number of another operator or a landline phone in the contact center "Tele2". The number for these calls is as follows: 8-800-555-0611 .

When you call on him, you do not have to worry that some of the money will be withheld from the balance. After dialing the number, the subscriber will be in the same voice menu as when dealing with the sim card of the alternative operator.

By the way, the same number can be successfully used for calls from roaming, though only on-net.

Free call from the SIM-card "Tele2"

Call the contact center "Tele2" and you can use the standard short number. Only the customers of the operator can do this (that is, only with a black SIM card) while in the home region. Such a call will also be free. The dial-up number is 611 . After the connection is established, the client will be able to either solve the existing question himself, through the voice menu, or wait for the help of a support specialist.

Calls from international roaming

When traveling abroad, customers of the alternative operator can also clarify the available questions and call the contact center "Tele2". The phone number for such calls is also free: + 7-951-520-0611 . It will not be possible to withdraw money for negotiations with an expert, but on the condition that the call will be made with the SIM card of this operator.

Before traveling to other countries, you need to make sure that there is roaming and get acquainted with the information on charging. Please note that prices vary for each country.

Other ways to get advice on the number

Do I have to call the contact center "Tele2" (the number of the customer service was listed earlier) in order to get answers to your questions about the number? At the moment, customers have several options for communication with employees of the company "Tele2". In addition, all information on tariff plans (including those that have already been transferred to the archive), additional services, the terms of use of the SIM card, etc., is posted on the official website of the operator.

Here you can learn how to connect or disconnect various options, what will be the cost of telecommunication services in roaming at home or abroad, what can be done to optimize costs, etc.:

• Personal Area. Personal page of the subscriber, which contains data on his number and a number of tools for managing it - all operations and complete information about the account are available here, etc.
• The form for sending complaints and suggestions is also available on the official website of the described company. Here you can make an interesting proposal or identify dissatisfaction with the quality of communication, incorrect charging, etc.
• Email. You can also send a question to t2 info @ tele2. En . In the text of the electronic message it is necessary to specify the exhaustive information (phone number in question and a detailed description of the problem) and indicate the basic data of the owner of the number - at the first stage the name will suffice. At the end of the letter, contact information should be provided, whereby support staff will be able to contact the subscriber, if necessary.

Again, if you can not get an answer to the problem yourself or solve the problem with the number yourself, you can always call the contact center "Tele2" (number Moscow - 0611 (when calling from the operator's SIM card or 8-800-555-0611 - From a number that is serviced by another telecom operator).