BusinessManagement

Process approach in management

The process approach in management was proposed by representatives of the administrative management school. Trying to give a clear definition of its functions, they treated them independently.

From a different point of view, the process approach shows the related management functions. In this case, management is seen as a system of activities, which is a continuous series of interrelated actions, through which the objectives are achieved. And they, represented, in turn, by a certain sequence of actions, are called management functions, which in aggregate constitute process management.

Process approach in management in general form consists of planning, motivation, organization and control functions, united through communication processes and decision-making systems. Management should be considered as an independent activity. It is endowed with the ability to influence a particular group of employees in order to work towards achieving the goal and overall success of the organization.

The process approach to management is actively used to achieve the quality of the work performed. Developers of the latest international quality certification standards (ISO 9000 series) emphasized that this quality can only be achieved when certain activities are implemented within a specific process.

The organization for the purpose of successful functioning must determine for itself and subsequently manage interrelated activities. This happens when the enterprise uses resources, the management of which is considered as the process of forming the appropriate conversion of inputs to outputs. Often the output from one process directly is the entrance to the next one.

Process approach in management has a certain advantage, consisting in the continuity of management, which is provided to them at the border of individual stages within the framework of both one system and its combinations.

When using this approach within the management system, one can realize the importance:

- understanding of certain requirements and their compliance;

- the need to study the process from a position of value;

- Achieve positive results in the processes.

With detailed consideration of quality, the process approach in management involves a detailed consideration of some actions in the framework of a continuous technological process, the end result of which is finished products. It involves a large number of employees who contribute to each product. The overall result of production depends on the contribution of all participants. In other words, if at least one participant in the technological process is allowed to make a mistake, this also affects the overall result.

In the era of a common desire to achieve high quality, there is a need for a process approach while preserving high productivity. For full coverage of the main approaches to management, it is necessary to consider the basic principles of introducing approaches to the work of a modern organization.

As mentioned above, in order to achieve a better result, activities and related resources should be considered as separate processes integrated into the business process. Its participants are all structural units and some officials of the enterprise.

The business process involves the aggregation of several types of activities, with the help of which a result is obtained that has a certain value for the organization itself and for external users (the customer, the consumer or the customer).

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