How on Apple to check warranty: recommendations

For each purchased product the manufacturer provides a guarantee. Its essence lies in the fact that during the warranty period the goods will not change their consumer qualities and will perform the declared functions. Otherwise, the buyer has the right to return or replace the defective sample with a similar one. In this article, we will talk about how to check the warranty of Apple and what kinds of it are provided on the territory of the Russian Federation.

Standard Warranties

Acquiring any technique Apple, the user automatically receives two guarantees for the selected product:

• Annual limited, provided by the manufacturer.
• Two-year (it guarantees the law of the Russian Federation "On Protection of Consumer Rights").

The calculation of their timing is different. In accordance with the law, the guarantee comes at the time of purchase or receipt of the ordered goods. The limited warranty provided by Apple is effective from the time the device is activated. For example, bought in advance, as a gift for the birthday of the iPhone, lain for several months in a box, will receive a guarantee of the company only at the moment when it will include the birthday boy, having registered under its ID. At the same time, the period specified by the law will already be calculated in months from the date specified in the goods receipt.

Additionally, from the moment of activation of any "apple" device, the user receives ninety days of free technical support over the telephone line. You can check the Apple warranty and the expiry date for the phone call for consultations at the same time on a special page of the company's website.

Extended version

In addition to the standard, automatically granted privileges, the user can pay for an extended warranty and service plan. This program is called AppleCare Protection and is not provided for all products of the company. In Russia it can be ordered for the following products:

• All kinds of Mac computers.
• IPod music player.
• Monitors Apple Thunderbolt Display.
• Apple TV prefix.

The cost varies widely and depends on the product category for which an extended warranty is purchased. Its validity is three years. Throughout the period, the user is entitled to a free call to the service by phone. Check the Apple warranty on those. You can use this program on the same page as the standard one.

Among other things, there is an international guarantee. It is understood that authorized service centers operating on the territory of Russia, within the framework of its execution, should serve all "apple" products regardless of the country of purchase. In fact, everything is somewhat more complicated. Only those devices that are officially registered and certified for distribution on the territory of the Russian Federation will fall under this type of warranty service.

Service Status

As we have already said, in order to know the status of servicing your "apple" device, you need to go to a special page. On it you can check the warranty of Apple by serial number. Once you access this page, you will only find two text fields. In the first one, you need to specify the device number, and in the second - the test cache.

The issued certificate of the service status contains at most four points:

1. The actual date of purchase of the device.
2. The state of technical support over the phone with the end date.
3. The right to warranty repair.
4. The status of AppleCare Extended Warranty, if purchased.

All items are additionally accompanied by color status indicators. Checkboxes on the green field correspond to the current items, exclamation marks on the orange - expired. In some cases, checking the warranty of Apple in Russia, you can find an exclamation mark on a blue box. For the user this means that the right to warranty repair on his device does not apply. The reason will be indicated, but usually it is the purchase of goods abroad.

Check for iPhone, iPad

To test your mobile device for the Apple warranty, you will need to enter its serial number. For devices running on iOS, you can learn it in several ways:

• Look at the box in which the device was on purchase.
• Go to the settings, the item "Basic" - "About this device."
• If the device is synchronized over Wi-Fi with iTunes, look in the information field.
• Go to the Apple ID management page and see the serial number for the attached device.

On the company's home page, select "Support" in the top menu and scroll down to the "AppleCare and Warranty" section. To enter the serial number for verification, you will need to select the online link "Is there still a warranty on my product?".

Checking Mac Computers

On computers, you can check the Apple warranty using the menu with the apple logo located on the top information panel. Selecting "About this Mac", you will open a window with the characteristics of your device. The serial number will be indicated by the last item. Further actions are similar to those already described for mobile devices.

You can check Apple's warranty on the "apple" computer in one more way. In the called window with the characteristics of the device, go to the "Maintenance" tab. Select the "Check service status and guarantees" item here. A support page opens, where you only need to enter a confirmation cache. Your device will send the serial number automatically, and it will be listed in the corresponding field.

Special programs

On the Apple technical support page, you can find information on the extended replacement and repair programs that are conducted by the company for all users of certain types of devices that have a factory fault. If your device falls under the description of the detected defect, you can send it to an authorized service center for a free replacement or repair.

A list of such centers is provided on the page describing the program. Additional information placed there, directly warns users that the activities carried out do not affect the current warranty. In other words, you can fix the defect free of charge, but the warranty service period of your device will not be changed.

One more item of additional information informs you that if before the announcement of the repair program you addressed the identified problem with the service and incurred financial costs for servicing the device, the company is ready to compensate them. Of course, the fact of such treatment will have to be confirmed by a check.

Finally

We told you about the ways that you can check the warranty of Apple on the device you have purchased, the types of guarantees that are in effect on the territory of the Russian Federation and certain features related to service maintenance. This information will allow you, knowing your rights, to communicate with the employees of the service if necessary.