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Company "House ru": customer reviews

The constantly developing market of telecommunications services gives people the opportunity to choose, but does not protect from doubt. "Which company to give preference to?" - a question that constantly excites a multitude of minds.

One of the most prominent providers of Internet, television and telephony services is the company "Dom. RU". Reviews about it on the web range from sharply negative to positive, filled with gratitude. Therefore, before you say something specific, you need to understand.

"Home": to connect or not?

The main advantage of this provider of telecommunications services is the availability of a comprehensive offer. By connecting television, you can immediately change the Internet provider and upgrade the old "grandmother" phone to the level of modern IP-telephony. This solution allows you to save family money.

Instead of connecting the usual cable "Dom. Ru", reviews about which among users are only good, the future or current subscriber has the right to buy additional equipment and make television digital. Since 2012, actively developing HD-broadcasting, now available for viewing more than 40 channels with high-definition images.

It is worth noting the fact that the subscriber's Internet channel is not occupied by the TV "Dom. Ru". Feedback about this service can be understood: watching TV and simultaneously you can surf the Internet without losing speed. Qualitatively implemented additional features: recording programs, pause, channel sorting, parental control. But it's all due to one small set-top box and several wiring! If to compare with satellite TV, the latter obviously loses because of its high cost, cumbersome components and sharp dependence on weather conditions.

Technical support "House.Ru"

Circumstances are different. Sometimes it is just necessary to get highly qualified help in the shortest possible time. These responsibilities are assigned to the technical support of the "Home Rule". Reviews about it are controversial, but all people agree in one - quality service and quick response to the call. Questions arise about the competence of those who respond. Some speak of the lack of basic knowledge in the telecommunications field. Sometimes applications for debugging are lost, or sms are received about the debt on the account after the shutdown.

The common bureaucracy is to blame. Sadly, such errors can not be avoided on the scale of such a large company. It is commendable that the company "Dom.ru" reviews its work actively and tries to reduce such unpleasant situations to a minimum.

Do you want to connect?

The connection of services is handled by the sales department of "Dom.ru". Reviews of his work focus on molestation, constant calls with the proposal to increase the number of existing services or to re-arrange the contract. There are so-called "hard sales" aimed at reaching the maximum audience. But you can look at it from the other side - many simply do not follow the updates in the tariff plans, missing even a direct benefit. In a pinch, ask politely not to call back. It always works without fail.

Conclusion

We have considered the disadvantages and advantages of cooperation with the company, so we conclude: it is definitely worth collaborating. Some negative points, of course, there are, but they exist absolutely for all major suppliers. Decide!

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