BusinessConversation

Business correspondence. We write a business letter.

Business correspondence in the modern world of business is an important part of success. Employees of any organization face daily the need to compose their own business correspondence and respond to incoming.

Business correspondence has its wide classification: official, personal, external, internal, for the purpose of writing and the form of departure.

One of the competencies of a modern employee is the ability to write a business letter competently: gratitude, request, confirmation, guarantee, claim, press release, congratulation, recommendation and others.

Let's consider the basic steps in writing a business letter.

The culture of business correspondence is the design of the letter, the literacy of the text, and the correctness of the use of words and expressions. Therefore, it is best to first use a draft to check yourself later and eliminate unpleasant misunderstandings.

The structure of a business letter includes: addressing to the addressee, preamble, main text, conclusion.

Business correspondence does not allow access to "you". Therefore, most often the treatment begins with the words "Dear (aya) ...". Continuation of treatment depends on many factors. The name-patronymic of the head is used in case of personal acquaintance (however, it is often used in letters addressed to the head of the state body). To the head of a commercial organization it is permissible to apply with the word "gentleman" and add a surname without initials. If you are unaware of the ranks of servicemen or the exact title of the positions of senior officials, it is better not to use them. In this case, the name of the recipient will look more correct than the error.

Preamble is needed in order to show in a few words the motivation and purpose of the letter. For this purpose, the expressions used are: In accordance with ... (the name of the document, the regulatory source), In order ..., In response to ..., In confirmation ..., In the order of rendering ..., In connection with .... And other suitable phrases.

Further we make the main text, which should clarify your position, opinion, request in several paragraphs (two or four). It is necessary to coordinate the textual information with the form of the person from whom the narrative is conducted. A legal entity more often uses the singular and plural of a third person, and individuals transfer information from the singular and plural of the first person. Proposals must be consistent, logical, so that the recipient has a holistic picture of what you want to write about. The text of the letter should not be interpreted in two ways. A business letter should cover one subject or issue, and not exceed two pages.

In conclusion, it is necessary to briefly summarize the purpose of the letter.

The rules for conducting business correspondence provide for a clear formulation of business letters. After the text of the letter is verified, edited, agreed, it is necessary to correctly format it.

The form of the business letter contains information about the organization: name, physical address, telephone, fax, web-site and e-mail, as well as registration number and other necessary requisites.

Business letter necessarily assumes fields: on the left - three centimeters, on the right - one-one and a half centimeters.

Font is most often used by Times New Roman, the 12th (14th) size of the peg, single (one and a half) interval between the lines.

The header of the business letter in the upper right corner contains the answer to the question "To whom the letter is addressed": the head, the director, the administration, etc. With the indication of the position, company name, surname and initials.

If the letter contains attachments that are issued on separate sheets, you must specify their number before the sender's signature.

The necessary part of the business letter is information about the performer, and the full name, first name, patronymic must be given in full, as well as a contact phone, which is best to contact a specific employee.

Business correspondence should be kept in order, as it is an important proof of the enterprise's activities on this issue.

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