Austrian Airlines: overview, description, services and reviews

All travelers seek to find such an air carrier, which would provide them with a high level of service at democratic prices. If you often fly to Eastern Europe and the Middle East, then the find for you will be the air operator of "Austrian Airlines".

A few historical facts

The National Austrian air carrier began its activity in the middle of the last century. From the very first day the company is based at the international airport of Vienna. Now it is the largest air operator in the country, which it became due to the merger of three small carriers into one alliance - "Austrian Airlines".

For many years the airline has been flying in a hundred and thirty directions. We can say that the Austrian air carrier is the connecting link between Europe and the East. At the beginning of this century, the company began to actively expand the geography of flights and work to improve the quality of services. There were flights to post-war Iraq, the Far East and North America. As a result, now this operator is one of the most popular on the air transportation market.

Airplane fleet of the Austrian air carrier

"Austrian Airlines" are distinguished by a large number of almost new airliners. The aircraft fleet is constantly being updated. Now it consists of seventy aircraft, of which ten are long-haul aircraft. Among the names you can meet the famous airliners "Boeing", "Airbus", "Fokker" and others.

Flights on Austrian airline flights are considered the safest, they received six points out of seven possible. It is not surprising that the services of this air carrier are preferred not only by residents of Austria, but also by numerous foreign tourists.

The level of service on flights of the largest Austrian air operator

Many travelers note the consistently high level of service on Austrian flights. Business-class passengers already at the airport can take advantage of the ticket provided by the Austrian Airlines. They fall into a separate waiting room, where you can get a free snack, use the Internet and see the latest press.

On-board the aircraft, the service personnel are always extremely polite and attentive. Even short-term flights do not leave passengers without snacks and drinks, long-haul flights always provide full-fledged hot meals. For those who are on a diet or forced for some other reason to restrict themselves to certain foods, there is a menu order for meals. It can be done two days before the proposed departure. Many flights can not do without a video library and interactive entertainment, they are provided for free.

Austrian Airlines: luggage and baggage allowance

For carrying hand luggage there are very serious restrictions:

• A passenger of economy class can take with him a bag weighing not more than eight kilograms;
• In a business class salon it is allowed to take bags weighing up to sixteen kilograms.

Also, women can not part with a small handbag and a baby stroller, if they are with a child no older than two years.

In the luggage compartment you can rent one bag weighing twenty-three pounds, business class passengers are entitled to two bags of thirty-two kilograms. The preponderance is paid at a special rate, but usually this amount varies within three hundred euros.

For transportation on board pets are required special permission and carrying. Small animals can fly with their owners, and larger pets will fly in the heated luggage compartment.

check-in

For those passengers who often buy electronic tickets, "Austrian Airlines" came up with a very convenient check-in system for the flight. It runs online thirty-six hours before departure. In addition to having the opportunity to choose a seat in the cabin of the aircraft, tourists can also immediately print out the boarding pass that is sent after registration to e-mail. This helps to avoid long lines at the counter at the airport.

Those who fly directly from Vienna can register for their flight through special electronic fixed terminals. They are located in large numbers throughout the terminal building.

Representations of the airline in Russia

In recent years, interest in flights to Europe among Russians has increased significantly. Naturally, the tourists began to look for the most profitable air carrier, they were "Austrian Airlines". Moscow and St. Petersburg became the first cities where the company's official offices were opened. In each of them you can buy air tickets, discuss the features of the itinerary and express special wishes regarding meals on board.

Also, the airline staff will be happy to help you pick up connecting flights, it is usually difficult to do it yourself. Especially if the passenger is a novice in the tourism industry. Customers are very positive about the quality of services provided by Austrian Airlines. The Russian language is a conversation with several key employees, which significantly facilitates all negotiations at the company's offices. Next, consider in more detail what the passengers are saying about the company.

"Austrian Airlines": passenger reviews

Looking at the feedback on the work of the air carrier, it can be noted that almost all customers leave positive comments about the Austrian company. Many allocate high responsibility of employees when connecting flights. Even with minor delays in the transit airport, passengers are met by representatives of the Austrian Airlines and personally transplanted to another aircraft.

Loss of luggage is also decided by the company in the shortest time. In cases where the suitcases are not found, the cost of loss is compensated in full. This is an important fact, determining the reliability and safety of air travel.

Every seasoned traveler has his own personal "white" list of air operators, to which he has a great credit of trust. Undoubtedly, "Austrian Airlines" refers specifically to such companies, striving to constantly improve and looking for new approaches to their favorite customers.