Why did the speed of the Internet fall (Rostelecom)? Causes of low Internet speed

Why did the speed of the Internet fall? "Rostelecom", like no other, is familiar with this problem. Quite often the company calls subscribers who ask what happened to the Internet connection. Let's see what the reasons may be.

Problems with the modem

Among the first reasons why the speed of the Internet has fallen, Rostelecom notes the failures and malfunctions of your own equipment. Thus, they remove from the company full responsibility for a bad connection.

However, such statements can be justified and logical. The fact is that a good modem with continuous work can serve faithfully for about 5 years. If you turn it off at least for a few minutes once a week, then the possible period will increase to 8 years. Nevertheless, if it became "bad to catch the network," the first thing to check is the speed of the Internet. "Rostelecom" allows you to do this on their website. In addition, call the service center and find out if your modem is "visible". If not, it is best to change the faulty equipment.

Reset

Another reason why the Internet can be "refused" is an incorrect or misconfigured setting. "Rostelecom" calls this among the first reasons why users are being approached by them.

The fact is that due to various accidents or problems, as well as problems with your computer, the settings are lost. In addition, if you often reboot your modem, then you should not be surprised at this behavior. In this situation, the Internet is set up. Rostelecom can help you with this. And you yourself will cope with the task if you are well acquainted with your data used for connection.

Accidents and weather

Why did the speed of the Internet fall? "Rostelecom" responds during various hurricanes and other weather surprises, that it's all in the weather conditions. The fact is that all the equipment that provides the server's operation is in great dependence on the weather on the street.

For example, in a huge heat server can simply not withstand the stress and failures. At this time, the connection speed may drop, it may completely disconnect. Thus, it is necessary to check the speed of the Internet. "Rostelecom", as mentioned earlier, allows its users to do so directly on the site. If you notice that the numbers are small, then contact technical support with a question about what happened. Most likely, this is an accident that will be tried to eliminate in the near future. If, for example, a hurricane or snowstorm is outside the window, then you should generally be glad that you still have internet and electricity. During a bad weather it's better to refrain from unnecessary calls to the service, have patience and wait a bit.

System

Why did the speed of the Internet fall? Rostelecom does not always know the answer to your question. The fact is that the problems can be caused by your operating system.

The computer, as you know, is a rather capricious thing. Like any technique, it can fail. Thus, the connection to the network may suffer. "Rostelecom" -internet, as a rule, suffers from a malfunction due to weather conditions. Nevertheless, it is not uncommon for service centers and support to not help because they are all displayed correctly, but the speed is still low or the Internet is completely absent.

In this situation, you first need to check the Internet "Rostelecom", and then do a check on your computer. Correct any errors and problems found, and then restart the operating system. If the connection is returned, the problem is resolved. It's just that you need to take care of the computer from time to time. And what if it did not help? There are two more variants of the development of events, which we will now talk about.

Viruses

Another reason why the Internet can slow down is, of course, computer viruses. They tend to hit the computer completely, blocking the operation of the system and any connection. Fortunately, there are more "innocuous" viruses. They just drown out the signal, trying to download more and more with some incomprehensible hidden information.

However, from all the infection on your computer you need to get rid of it as soon as possible. To do this, you need a good antivirus program and a little patience. First of all, start the antivirus and check your entire computer for viruses. If you have a large hard drive and a lot of data, then the process can take a few hours. Try not to delete anything. First, look at which files will be infected.

Save all important personal information. This is done in case your computer is infected with something serious and you may need to reinstall the system. After that, cure your car, and remove what is not treatable. Restart the computer. Internet speed should return. But it can also happen that your system is "bent" at all, ceasing to load. Then only reinstallation will help. Complete and unconditional.

Evening time

But what to do when the computer and equipment are all right? Why did the speed of the Internet fall? Rostelecom notes that in the evening many people are experiencing slow connection speeds. It's all about the big load on the transmission line.

This is because people come from work / school and everyone wants to go online. Someone for study, some for work, some for communication, and some for games. Modern technologies can not yet support the proper, or rather, the promised speed in the evening with a large number of simultaneous connection of subscribers. So in this situation there is no solution, except how to sit and wait. Well, or use the Internet, say, in the afternoon. True, this is not really a real solution, but a mockery. It remains only to sit and wait until the load decreases. However, you can use the change of the provider or use the mobile Internet. It is usually designed for a few people and then only those who live with you. So there is no question of any overload. Now you know why there can be problems with the connection and how to deal with them. Be patient and try to respond more calmly to Internet slowdowns. If you are not helped by setting up the Internet for Rostelecom in the evening, that's all there is to it.