What should I do if I can not access the "Yandex" mail? Calm, there is no tragedy!

All users of Internet services, whether it is an advanced user or a novice amateur with zero knowledge of global network technologies, sooner or later, there may be a problem, so to speak, not entering. And the tears begin: "How is it? The browser is OK, there is an e-mail box, and I can not go into the mail" Yandex ... ".

What to do and who is to blame?

The analysis of this dramatic situation should begin with the second part of the question, made in the subtitle. That is, to the question: "Why can not I enter the mail" Yandex "? Almost always you can answer:" Because ... Itself is to blame! "

For, most likely, you forgot your password. Either login. Either one or the other remembered correctly, but this pair (login-password) is from another postman. This happens very often, especially when several people use one computer. And each of them has its own mailbox.

As an option - the wrong spelling of any part of the key. Or the wrong keyboard layout is included. Or the banal Caps Lock, capable to spoil the authenticity of the password, is activated.

What to do? Remember. Ask for help from a friend to whom you at least once wrote from this e-mail. Perhaps he will tell you your login. Track the layout and Caps Lock. Find where the password was written. In the end, you can go through the procedure for changing the password, unless otherwise restored.

"Yandex" writes: "Your login is blocked"

It is clear that without login I can not enter the mail "Yandex." But why did this happen? Apparently, your mailbox was hacked and served as a spam mailing point. But there is still no catastrophe! If this login is only blocked, but not removed from the Yandex database, you will be asked to contact the support of the postal service on the password recovery page. Do not forget to just remember or write down the new password, because the old one will be already incapacitated.

Error 404"

It happens that the site does not open at all. This means that there is a connection problem. You can laugh, but first you need to make sure that you paid for the services of your provider on time. If everything is in order from his side, and you still can not go to the Yandex email, and even start this service does not work, it can mean that there is someone between him and you. Rather, something.

It can be a proxy server or some kind of firewall. You can try disabling them for a while to make sure that they do not interfere with the connection to the server.

If the trip did not reveal anything, write to the support service: "I, such and such, can not enter the Yandex mail" ... "etc. Specify the number and text of the error to be generated, the address you see in the browser window, And even better make a screen and send support to the service, let them study. To the photo, attach a detailed description of the page on which you are located, along with a step-by-step reconstruction of the path by which you came there. Be prepared to answer questions about the proxy server, antivirus and firewall you are using.

If the browser swears that the connection is unreliable

Or that he can not check some kind of security certificate.

In this case, make sure that the address of the site in the address bar is correct, with the slash after "ru". If you are sure that you are trying to enter "Yandex" and the browser is still unshakable in its desire to not let you go there, check the following:

1. Real time and date coincide with those that are set in your computer settings.
2. Your operating system has been updated to the latest version.
3. Just in case, you can disable the scan of encrypted connections in your antivirus settings.

Did not help? Write letters. Remember? Yes, yes, that's it: I, such and such, can not go into the "Yandex" mail, but really want ... and so on.

What if I managed to get in, but it looks all deadly sick?

Well, that is, as if there was someone waving a club well. Reasons can be all in the same proxy or firewall. Try disabling them for a while and starting the browser again.

A possible cause of a "broken" mailer may be an outdated version of the browser. Try to upgrade to its latest version. By the way, it makes sense to try to start from another browser, and if the reason is in it, then you will immediately see what needs to be done.

Did not help? Write! Remember? .. The main thing is not to panic! There is always an answer to the question of why not to go into the mail. And from any, even the most difficult situation, there is always a way out. And usually this way is always somewhere near.