What is the standard for the temperature of hot water in the apartment?

Hot water is considered a part of human comfort, like electricity, gas, heating. It serves daily needs.

There are rules for the supply of public services, sanitary standards, where it is prescribed, what is the standard of the temperature of hot water in the apartment should be. All this is regulated by law. What should be the standard temperature of hot water in the apartment?

Basic rules

The standard of the hot water temperature in the apartment is set by SanPin. This figure can be at the level of 60-75 degrees. There are also other rules:

• Not less than 60 degrees - in open heat supply;
• At least 50 - in the closed;
• Not more than 75 for both systems.

It is this standard for the temperature of hot water in the apartment that must be observed. This is necessary in order to completely eliminate harmful bacteria and viruses. But if the indicator is set above 55 degrees, there is a risk of getting a burn. Because of this, hot water is used together with cold water.

The standard of the temperature of hot water in an apartment in winter does not differ from the established indicator. Residents should be monitored. If this does not comply with the standards, it is important to contact the competent authorities in a timely manner to resolve the issue.

A temperature above 75 degrees leads to breakage of the plastic section of the water pipe, which is in many modern apartments. Even a slight increase or decrease in indices is indicative of deviation. Minimum must be, even if communications and heating equipment are old. The standard of hot water temperature in the apartment is indicated in the contract concluded between the client and the service provider.

Why is it important to comply with the temperature regime?

Temperature control is an important necessity. Non-compliance leads to consequences:

• Multiplication of bacteria: with low temperatures, bacteria develop very rapidly, which is harmful to humans;
• Burn: very hot water causes damage to the skin, which is why it is important to observe the norms.

It is for these reasons that there should be a normal temperature of hot water in the apartment. The standard allows to ensure the rights of citizens.

Causes of temperature decrease

Although there is a standard temperature of hot water in the apartment, there are still reasons for the possible decrease in temperature:

• Emergency situations in the water supply system or communications;
• Implementation of prevention and repair of network communications.

When performing such activities, hot water is turned off, which does not affect the quality of life of people. But there are norms where the time of maximum shutdown is indicated:

• 8 hours per month;
• Not more than 4 hours in a row;
• Not more than 1 day in case of an accident.

If the terms have been extended, then the recalculation of payment for services is required. It is necessary to reduce the amount by 0.15%.

Checking the norm

Municipal services must always comply with the standard of hot water temperature in the apartment. The general provision of the document includes rules for verifying compliance. Residents need to be able to check the water temperature. If there are deviations, then it is necessary to file a claim. The procedure for water testing includes the following steps:

• You need to open the tap, and let the water run off for about 2-3 minutes, during this time, the cooled liquid will be eliminated;
• Then it is necessary to pour water into a special glass;
• In the container it is necessary to immerse the sensitive thermometer with a scale of 100 degrees;
• It is necessary to wait for the heating of the thermometer, after which the readings are recorded.

Although the temperature standard is in a wide range, there may be some deviations. In the afternoon, the indicators differ by 3 degrees, and at night to 5. For every 3 degrees, a tariff reduction of 0.1 percent is required.

Where should I go?

If deviations from the norms were noticed, then it is necessary to apply to the housing and communal services. When the reason lies in the accident, the dispatcher will notify you about the duration of the repair work. If there is no reason to reduce the temperature, then you should compile and apply.

Consideration of complaints of the population is carried out quickly. In order to be sure of the consideration of the application, it is necessary to write down its number, and also to fix the time of the call, the name of the person who accepted the claim. When the person is persistent, measures are taken to restore the temperature of the water. If it is not more than 40 degrees, then the tariff should be both for cold water supply.

What if the water is of poor quality?

The temperature is set by SanPiN. The document also specifies other norms that ensure a person's quality of life. Water should go clear, without any taste or smell. For services, a fee is charged, so if something does not fit the norms, you need to complain. Where should I go if there is poor quality water?

Consumers should perform the following actions:

• Should call the emergency service, telling about the receipt of poor quality water, after which you need to ask the controller registration number of the application;
• Within a few days, an inspector from the company or the housing department must come, who draws up a certificate of water disparity to the proper quality;
• If the engineer is absent, then you should call the employee of the house-management company or neighbors, and draw up a document in which everyone signs.

The finished document has legal force, therefore, a statement is drawn up on its basis. The complaint should be written in almost the same way as the temperature. To write the application it is necessary to the head of the housing inspection, indicating the regulatory legal acts and the time of consideration of the document. Only as a reason it is necessary to designate "substandard water".

After that, the inspector should receive a response, and we can wait for the solution of the problem. Collective application significantly speeds up the review procedure, so the quality of water will soon be restored.

Drawing up a complaint

In case of violation of consumers' rights, a claim is made. It is necessary to write it according to the generally accepted image, in a neat and legible handwriting. It is important to indicate to whom the application is intended. Usually the document is drawn up by the head of the management company, which is the supplier of water.

Be sure to specify all the facts: calls, calls to employees with applications, visits to the management company. Written complaints are considered much faster, so the results from them will be visible soon. It is necessary to keep the documents and documents drawn up. All this is useful if there is inaction on the part of the service provider.

When do I need to recalculate?

The standard of temperature of hot water in an apartment in the summer does not differ from the generally accepted rules. Due to deviations, the cost for the period during which the rights of the consumer were violated should be changed. There are principles of payment for public services, which are fixed by the Decree of the Government of the Russian Federation. There you can find information about the submission of substandard services, and the rules for their payment.

Hot water must flow smoothly, and with the proper temperature, quality. The recalculation is made when the deviation from the norm is 3 degrees. And it's about raising and lowering the temperature. The cost of the service should be reduced by 0.1%. If the indicator is less than 40 degrees, the service is paid for as cold water.

To reduce the amount of cost for days or hours, if water came in, it is necessary in the following way:

• The number of days should be divided by the number of days in a month;
• The resulting amount should be multiplied by the tariff.

The answer is the amount that is considered a discount for the supply of low-quality water. These simple tips will help you deal with all the issues. Such problems must be solved boldly, because they are paid for personal money. The applications of consumers are usually satisfied, and the supplier improves the quality of services.