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How to disable subscriptions for Rostelecom and paid services

Today we are to learn how to disconnect subscriptions on Rostelecom. This question is of interest to many subscribers. Someone just wants to know in advance about the methods of refusal, and someone really needs an unsubscribe from these or other services. The company "Rostelecom" offers all its customers quite a lot of options for solving this problem. Which ones?

What can I refuse from

First, let's try to understand what can be refused in practice. What services can each subscriber clean without unnecessary problems? Only then should you think about how to disconnect subscriptions to Rostelecom. Mobile, Internet, home phone, television - all this is offered by this company. Of course, you can easily connect to yourself everything that relates to the listed capabilities.

And of course, you can refuse all this at any time. In addition, it also includes some additional options like additional Internet traffic, roaming, some channels for television. All that Rostelecom offers is paid services that have the ability to shut down.

Your actions

This is done in several ways. The first, not the most successful and popular, is a call to the operator. Have thought, how to disconnect subscriptions on "Rostelecom" or any services? Then you need to know exactly what you want to refuse. After that, you need to apply by phone to your name.

We call the operator on the number 8-800-100-25-25 and wait for the answer. Next you will need to tell which city you are from. By the way, the call is completely free. After that, you will be redirected to the operator, who is engaged in connecting and disabling certain options. Tell me what exactly you want to unsubscribe from. In some cases, you may be asked the reason for the refusal. It is not necessary to speak it. This information is needed by the company in order to improve its subscriptions.

How to disable subscriptions on "Rostelecom" on the phone or any other device? Specify which "platform" needs to get rid of the services, after you give your address and name / surname. Specify the package that you will disconnect, and wait a bit. The operator will make an application for your name and inform about further actions. If this is just some kind of third-party subscription or service (like additional channels or traffic), then you will be told only about the terms after which your request will satisfy. Otherwise, you will have to negotiate with the manager about the visit and seizure of certain gadgets (for example, a modem from Rostelecom).

A personal meeting

Go ahead. In addition to calling the operator, quite often a slightly different method is used. As soon as the subscriber begins to think about how to disconnect subscriptions to Rostelecom, he simply refers to the nearest office of the company in the city of residence. And there, without any problems, he refuses, from which he only wishes.

In this case, you have to take a "coupon" and take a turn in the office to terminate the contract for the provision of certain services. Even if it's about additional subscriptions. Try not to forget your passport and the contract itself. Without them, the office will not be able to apply.

Further, when talking with the employee will have to say that you need to specifically turn off. If you do not know which subscriptions and services you have connected, ask to see information about it. It will be necessary to name your home address. We select and call the service to be disconnected, we transfer the contract and passport. It remains to wait until an office employee signs the application. Check the correctness of the data entry, and then sign the refusal of a particular service. If it is a simple subscription that does not provide for the signing of a connection contract, you will immediately remove the named service. Otherwise, you will have to perform all the actions that the employee will call.

After the contract

And then what? How to disable subscriptions to Rostelecom (Perm Territory or any other region)? If you personally terminated the contract, then you should have informed about further actions. As a rule, nothing special will be required from you. You will simply wait for notification about the disconnection of a particular service, or you will meet with the manager. He will take all the equipment from the company and notify you about the result of your request.

Very often even before the termination of the contract, subscribers bring directly to the office of Rostelecom the proposed equipment. Usually it's either a set-top box or a modem. This option also takes place. Then you will not have to think twice about how to turn off subscriptions on Rostelecom. It is enough to visit one office with all the equipment, a passport and a contract for the provision of these or other services. After such reception simply wait for messages on successful termination of work of subscriptions.

Prohibitions

How to disconnect subscriptions to Rostelecom in Khanty-Mansiysk Autonomous District (and not only)? There is another interesting option. But he rarely agrees to it. The thing is that paid services and subscriptions can be prohibited. That is, some basic functions of the company you can connect, and third-party (optional) - no.

To do this, you need to call a specific reference number. By the way, for all regions it is the same. We dial on the phone 11802 and wait for an answer. Further we inform the communication operator that we would like to put a ban on subscriptions and third-party services. You will receive an application, and in return you will receive the result of processing the operation. In principle, quite an interesting device. Only a few use it. After all, in order to reconnect a package, you will have to call the help desk of Rostelecom and remove all prohibitions again. This is not very convenient.

the Internet

Now a little bit about more modern solutions. Yes, they are still few people agree, but subscribers already find such methods extremely useful. It is about using the Internet to implement the idea.

For example, you can electronically apply for a refusal of a particular service and send it to the post office of Rostelecom. Further, the entire process will take place in a virtual environment, only at the very end you will be called by the manager and will report the results of the operation.

The minus of this method is a too long implementation. Sometimes a virtual application can be processed for weeks. And if it is a question of a paid subscription, then there is no point in waiting so long.

Through the site

There is a more successful solution. This is the official website of the operator. How to disable subscriptions on Rostelecom? In the "Personal Account" on the provider's web page. It is here that you can easily and easily manage all your connected services and services.

Go to "Rostelecom", then go there authorization. Check the "Services" section. Here you can pay attention to several categories of "Paid subscriptions" and simply "Services and Services". Choose the appropriate inscription and take a look at the result. The entire list of services that you have connected and generally have in the arsenal will appear on the screen. Opposite to each line there is a function - "Disconnect" or "Connect". Click on the required text and confirm. You will receive a confirmation code for the operation. It must be entered in the corresponding field on the monitor screen. Upon completion of work, the status of a particular service will change. That's all, no problem.

When there is no "Cabinet"

What can you do if you are a subscriber of Rostelecom, but do not have a "Personal Cabinet"? Of course, to register on the official website of the operator. It consists of 4 simple steps. Once they are passed, you will automatically start in the profile to display information about the connected and available packages of services to the specified address.

All data must be reliable. Special attention should be paid to your address. After all, the whole profile depends on it. The slightest mistake - and you will work with someone else's apartment. Complete the registration, then follow the instructions above. And then you will not have to puzzle over how to disconnect subscriptions on Rostelecom. The official site and the "Personal Cabinet" are excellent assistants in solving this problem.

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