Consultant-seller: duties and mode of work

The seller-consultant is one of the most popular positions in the modern world. Still would! How many shops and shopping centers are around! It remains only to imagine how much of the sales consultants in them are employed. In view of this prevalence of the profession and its relevance, it is important that job seekers know exactly what a consulting seller should be able to do. The duties of such an employee are very numerous, which at once you can not say.

So, what does the sales consultant do in his workplace?

Despite the offered goods, such an employee should be able to negotiate with clients beautifully and competently, be morally and verbally ready for objections and claims. Observance of calm in any situation is a peculiar duty of the seller. He should always remain polite, benevolent and attentive even in cases when it is not desirable.

Consultant-seller: duties

It is the duty of the shop assistant-consultant to create good conditions for customers, maintaining the store in order. It is this person who picks up and arranges the goods in the store, monitors the trading process, serves the customers, advises them, calculates the purchase price, and packs it. Informs the management about any problems, including problems with the goods and consumers, as well as the seller-consultant.

Job duties of the seller-consultant in the store also include:

- prevention of damage to goods by buyers and unauthorized persons, prevention of its theft;

- preparation of the goods upon receipt and sale (verification of availability, name, quantity, marking, appearance, serviceability);

- placement of goods in groups or types, as well as other criteria;

- inform store management of shortcomings or inconsistencies;

- checking the availability of price tags;

- tracking consumers' demand for a single product;

- Drawing up applications for the goods that the buyer wants to see in the assortment of the store.

In addition to the above main duties of the seller-consultant, such a person should be able to interest the buyer, offer him an alternative option in the absence of the desired product.

The seller-consultant, whose duties are not numerous, but require responsibility and concentration, should always be in good shape. This article lists only the main duties of the seller. It is clear that, depending on the goods sold, the features of the work will differ. For example, a sales consultant in a hardware store should always be aware of new products, understand absolutely everything that tells the customers, study the functionality and operating principles of each device, and the same employee in the furniture store must be well-versed in the technology of production of goods, its technical Characteristics and other issues concerning furniture.

If the person wishes to take up the described position, the seller-consultant (the duties and rights are prescribed by the employer in the job description), he should indicate his experience in this area in the resume, and show sociability, goodwill and ingenuity in the interview.