What can I expect from Clickavia? Feedback from real customers

In times of crisis, people always try to buy things cheaper. This applies to everything, even air tickets. But is the price always justified? Can I safely buy my way to the desired resort? Usually, the extremely low cost of a flight raises doubts. It's time to figure out what pitfalls are stored by Clickavia. Reviews of real people will help in this.

What kind of company

Clickavia is a convenient Internet service offering selection and purchase of air tickets in different directions. The company specializes exclusively in charter flights, as they are much cheaper than regular flights. In addition, special discounts allow the operator to sell seats in airplanes at dumping prices. This, of course, attracts buyers. The cost of a ticket for one flight, say, from a well-known tour operator, will be 4-5 thousand more than for him on Clickavia.

You can contact the company by contacting managers or by calling the call center. It is worth noting that the support does not work around the clock, but only on weekdays until nine in the evening. Consider this if you have to contact the company when you are in another country. Hundreds of tourists successfully buy tickets for Clickavia. Most reviews leave only negative comments.

Deceived hopes

On the forums you can find a lot of people's stories about how they could not fly out of the airport on time, how the company did not return money, failed with tickets and so on. Deceived hopes for the long-awaited vacation, the children's tears and the nerves of their parents. And how does Clickavia react? They sell air tickets, but do they bear responsibility for their actions?

Judging by the responses, it is not worth waiting for any compensation or even apologies. If it happens that when you come to the airport, you will not be among the passengers, or there will be no place, or your flight will be in a day (and you were not warned), then all your attempts to contact at least one of the "Klikavia" fail . They rarely answer calls, especially with respect to disputed situations. The opinions of people who once bought an online ticket, converge in one: Clickavia - a deception.

About how customers are lost

Any self-respecting office will be responsible for those negative situations that can happen at any time. It's not a secret for anyone that flights are often broken, delayed for some reason. And passengers who are already going to the airport or are looking forward to departure, you need to report this information in advance.

The most difficult for any company (no matter what kind of activity) is to earn the respect of customers. And if once a person bought a product, he was satisfied with it, he will come to the company again and again. Constant clients need to cherish twice as much, because only through them the image and glory is gained.

But this is sometimes forgotten in Clickavia. Reviews of frequent cases indicate that the company is forgetting to warn passengers about the change of flight or postpone the departure date. This happens even on the way to the airport. Imagine the situation. You are with children (two or three - it does not matter) are sure that already today you will luxuriate on the shores of the azure sea somewhere in the south. You collect suitcases, pack things and, confident that your tickets are booked, go to the airport. But on the road the representative of Clickavia calls and informs you that your tickets have been canceled. This, unfortunately, was, and not once. And other tourists had even such that the couple had to fly different flights, as the company had booked seats on different planes.

Believe or not believe

When you read the darkness of negative feedback, the credibility of the company clearly does not increase. But more often it is quite the opposite. By purchasing tickets on clickavia.ru, reviews can be found positive. According to clients, successful cases are still happening. On the forums write that they bought tickets more than once, and everything went without a hitch. They write that even after confirming the order and withdrawing money, the airline did not confirm the order, and all funds were returned to the bank card of the customer.

But there were also stories where passengers who never managed to fly away had to go to court to return their blood. Men and women who write reviews are sure that they will never again chase cheap tickets and buy them from dubious companies. Clickavia sells exclusively charter flights, they are essentially agents, and sometimes it is difficult to get the truth from them. So to believe the company or not, it's up to you.

Conclusion

Well, Clickavia is definitely not the kind of firm that will cherish the reputation and do its best to please its customers. Although it exists for quite some time - since 2008, it does not deserve trust. It is unfortunate that fraud and deception are encountered much more often than successful cases of buying tickets. You can say a lot of good things about Clickavia. The reviews spoil everything. And this is the opinion of real people, and others listen to it. This is an example for all other companies, no matter what kind of activity, work for people, and not for your profit.