Should I contact Sovcombank? Reviews do not always help

There was a question on, whether it is necessary to address in Sovkombank? Let's try to figure it out together. For this purpose, we will use the ubiquitous Internet. Now it is quite easy to obtain the necessary information, this also concerns an institution such as Sovcombank. Reviews left by the Internet users in this will help.

A little about the very IKB Sovcombank. The bank was founded in 1990, the head office is located in Kostroma. They are provided with services such as lending and placement of deposits. In addition, social activities are actively supported. This includes charity programs, and participation in various cultural and sporting events. Has a well-branched network. Its representative offices are in 35 regions, there are more than 1800 offices. This is characterized by a positive side Sovkombank. Reviews about him, and their huge number, is a confirmation.

Interest rates on deposits are nothing special. Here, as everywhere: that any other bank that Sovkombank. Deposits are mainly deposit, the most popular deposit is Interest on Interest. Monthly interest is added to the deposit, thereby increasing the principal amount for which interest will be accrued in the next month.

Now about the most painful place of any bank, this also concerns an institution like Sovcombank. The reviews affect only one aspect of his activity, namely, credit. Sovcombank offers more than 10 loan products. Here for every taste and color. At once we emphasize that the more documents you provide for obtaining a loan, the more favorable the interest rates will be. And the difference is quite substantial. If in two documents the rate will be in the region of 28%, then with the submitted certificate of labor income - about 19% ("Family" credit). There is still a cash loan at 12%. Well, it's more for people with a very good salary, or for those who expect the receipt of a certain amount of money. For this loan, 50 thousand rubles are issued for a period of six months. Here there is a program, according to which there is an opportunity to refuse a loan. That is, if for 2 weeks from the date of signing the contract you will find more favorable loan terms, then you can return the money without paying interest.

As you can see, Sovcombank is no different from other credit institutions. But the combination of Sovcombank-customer reviews is mostly negative. Naturally, you can not discount the human factor. After all, people often share bad things. Something happened, something offended. So, it is necessary to share this in a fit of anger.

And in this case - this is correct. After all, almost all negative reviews are related to the rudeness or incompetence of bank employees. Perhaps, the fault is a huge network of offices. And if in the same place you are served by the highest category, then in another place - at least watch the guard. Not only will you not achieve intelligible answers, you will also run into open rudeness. All this should be brought to the notice of the bank's management. And this is not only for customers, it is primarily necessary for the bank itself. After all, his employees are his face.

But the rest of the negative is our haste, ours, maybe. But I was in a hurry, I did not understand what I hoped for, I did not read it, I did not ask, and so on. Who is to blame here? Now, and on the main site of Sovkombank, you can learn everything from A to Z. And you can contact the bank's help desk via a free telephone channel. And, believe me, there will be no problems. So, read not only reviews, but also be interested in official information.