Repair and maintenance of housing: what is included, tariffs, receipt for payment

Utilities rates are a favorite subject of complaints. Indeed, housing today is quite expensive. Nevertheless, it is possible to keep the amounts in receipts within reasonable limits, if you carefully monitor the correctness of the charges and check what works are actually performed. Today we will discuss in detail what is included in the column "Repair and maintenance of housing." This will help you to find out what duties lie on public services, and learn how to protect your rights if necessary.

List of services

Most receipts for utility bills include the "Repair and maintenance of housing". What is included in this item? Of course, it's incredibly important to know exactly what you are paying for. As a rule, any communal service should disclose to its clients (tenants of houses, which it serves), what types of work it performs. This list usually includes the following items:

• Constant monitoring of safety, regular inspection of premises (direct duty of rescuers, lifters, fire brigades);
• Purification of premises and adjacent territory (in the first case, the services of a janitor are used, and in the second - cleaners);
• Sufficient and constant coverage of premises (yes, this should also be taken care of by the management company, not by the tenants themselves, however, in most cases this rule is not observed);
• Utilization of food and other wastes (employees of the management company should clean up, and often remove garbage);
• Repair of premises and external works (both cosmetic service, and major repairs);
• Ensuring a constant (corresponding to the required standards) temperature and humidity in the premises;
• Land works (gardening and maintenance of the house territory).

This list is standard. It is him, as a rule, and have in mind, pointing to the receipt "Repair and maintenance of housing." What is included in this concept, in addition to these items, is usually determined directly by the management company. However, unfortunately, not all of the above is properly implemented by the company's employees, not all services are provided to residents. If their quality does not suit you, you always have the opportunity to write a complaint in which you will tell about the existence of the noted inconsistencies. In this case, the communal service will be obliged to regularly report for what kind of work it performs.

Additionally

Often, in addition to the main items, the receipt includes some additional items. As a rule, the residents of the house decide for themselves what services they need, and which are not at all obligatory. Such a discussion is usually held at a specially organized meeting. There tenants will be able to determine what additional services are needed, and from which current services it would be appropriate to refuse. For example, some decide that the cleaning of the porches can be carried out on their own, and there is no need to pay for the management company. Others decide that garbage removal will be better implemented by a third party company. Therefore, they prefer to give a small monthly payment for the fact that the selected company will promptly remove and dispose of all garbage.

How are tariffs formed?

More specifically, it is the national legislation that determines the tariff for housing maintenance. At the same time, it is necessary to take into account that tenants of those apartments that belong to state or municipal property are required to pay one more additional contribution, namely: the rent for certain housing. However, such people do not need to pay any money for the current repair of the apartment building in which the apartment is located, for example, for repairing the roof.

So, what do you pay for when you pay for utilities?

• Hiring (refers to those tenants whose apartments have not been privatized).
• Current repair of the house entrance, as well as other common areas.
• Cleanliness (regular and timely cleaning of common areas in an apartment building).
• Overhaul (maintenance of an apartment building, carrying out thorough works).

All of the above should be contained in one box. If the items are individually marked, this will be a direct violation of the law, which should be declared. In the presence of these or any other deviations from the norm, the tenants of the house can make their claims to the tax service, stating that the communal service does not adhere to the established standards. If your complaint is not reacted in any way, feel free to apply to the court. This can be done individually or collectively. However, of course, in order to implement this will take a lot of time. Therefore, most residents prefer to put up with the situation and pay poorly rendered services.

Where does the money received for repair and maintenance of housing come in? What is included in this concept, we have already figured out. Now it's time to take a closer look at certain types of services.

Intercom

Residents of the vast majority of apartment buildings prefer to install convenient devices - intercoms. Of course, these units require constant maintenance and periodic repairs. Costs of this type are fully covered by residents. Occasionally, door phones are used by state institutions, although this is a much less common practice. The tenants can take a decision to install a doorphone collectively at a general meeting. If, after resolving this issue, the representative of the management company is contacted, the service charge for the device will be included in the box "Repair and maintenance of housing". What is included in this item, depends on what services the tenants of the house chose for themselves.

As a rule, people living in the same entrance, install a door phone on their own. To do this, it will only be necessary to appoint a responsible person, who will undertake the collection of funds from neighbors, agree directly with the contractor and control the installation process as a whole. After the device is installed, residents will have to pay for it regularly. The receipt in this case will be provided separately.

Garbage removal

Another service, which is sometimes indicated on the receipt separately, is garbage collection. Of course, its cost is generally low, but it should still be part of the content section. If this is not so, this state of affairs is considered a violation. However, if you plan to make a decision to refuse to provide the service in question, then you and your neighbors should have good reasons for this.

What are the reasons for this? For example, a certain house is located on the outskirts of the city. Garbage collectors do not have the ability to serve such yards of apartment buildings on a daily basis and to remove their waste in a timely manner. Of course, the consequences of this are extremely unpleasant. What should I do in this case? Residents can collect enough signatures and refuse to receive the service in question. After this, it will be necessary to conclude a contract with a third-party company and pay her for maintenance. Now this service will be indicated on the receipt in a separate box.

Housing and utilities

It is important to understand well what is the payment for housing. Housing, in essence, and deals with the maintenance of an apartment building. However, as practice shows, the considered state institution very often violates the rights of consumers and regularly exceeds its powers. To restore justice in this type of violation, tenants have the right to make official appeals to any higher authority.

As a rule, you have to pay for a large number of seasonal works, the cost of which is also included in the column of the receipt in question. Such services are usually referred to as:

• Roof repair;
• Restoration of gutters and ventilation;
• Restoration of the functioning of garbage chutes;
• Equipment of staircases with handrails, repair of steps;
• Landscaping and cleaning of the house territory;
• Restoration of windows and doors;
• Caring for trees;
• Caring for children's playgrounds;
• Regular renovation of fences and gates;
• Emergency service of communications.

The entire list of services should be included in the contract, which is concluded between the representatives of housing and communal services and the association of tenants. This list is not standardized. Some services can be crossed off, and the necessary additional ones, on the contrary, are introduced. Residents can personally monitor the execution of all works, as this right is granted to them by law.

Checking

As a rule, homeowners see the problem not so much in the cost of a particular service, but in how regularly and qualitatively they are provided. This is due to the fact that, unfortunately, most public service employees ignore their direct responsibilities and do not comply with the entire stated list of works. Sometimes this happens because of a lack of funds or lack of the necessary number of skilled workers. Periodicity and specific terms for the provision of a particular service must be specified in the contract. If the agreement does not contain a section containing such information, it is important to familiarize yourself with the work schedules that are taken directly by the organization.

Types of work performed at different times

How do they classify the content of the house? They are divided into planned, seasonal and necessary. Seasonal work, as a rule, is performed in a certain period annually. For example, this refers to the preparation of the building for the heating season. Scheduled repairs are carried out at a predetermined time during the year. The dates of work are compulsorily agreed with the tenants of the house. Also, only with their consent to this schedule, you can make any changes. Necessary repairs are not planned. It is executed when there is a need to eliminate an incident that has occurred accidentally. For example, such repairs are necessary when there are breakdowns in communications for the supply of gas, water or electricity.

Carefully examining the contents graph and noticing in what state your house is located, one can assume how conscientiously the management company fulfills its obligations to the tenants of the house that it serves. It is also important to be able to protect one's own rights.

Unreasonable price increase

Legislation gives citizens the right to file complaints with higher authorities to restore justice. If you are sure that the fee for maintenance and repair was unreasonably overstated, you need to unite with your neighbors and make a collective claim. If the fact of excess of authority is revealed, the management company will be forced to pay a large fine to those tenants who were deceived.

Why is it better to make a collective complaint? They are usually treated much faster. Such an appeal should set out the reasons that justify the need for recalculation, as well as the ungroundedness of the accrued sums.

Changes in legislation

Starting in 2016, all payment documents have a new line - TKO (solid municipal waste). Since then, the fee for them is collected separately in the amount of payment for the disposal of garbage per person. The section of common house needs is abolished as a separate column and henceforth enters into repair and maintenance.

If the work is done poorly, and their conduct has not been monitored, the manager will be forced to pay a fine. The same mechanism works if the amounts in the receipt do not correspond to the actual ones.

As practice shows, not everyone understands exactly what they are paying for. Do not want to deal with the contents of receipts for payment of utilities to every tenant at home. But no one, except yourself, will not be able to check the correctness of charges. It is important that every tenant carefully studied the contract with the communal service. Also, do not forget to constantly get acquainted with the information contained in the receipts. It is important to immediately announce the detected violations. An essential part of the information is provided at regular meetings of tenants. You will not be deceived if you are personally interested in your own well-being.

So, we found out that in the column "Repair and maintenance of housing" includes many items, including cleaning the porches, and landscaping, and major repairs. You can control what services you need and for what work you are willing to pay. You can adjust the tariff for repairs, and also check how well these jobs are performed.

Let this information help you to achieve the fair functioning of your management company. Feel free to defend your rights!