Do not download applications in the "contact." What should I do if I stop downloading applications in VKontakte?

So, let's try to figure out why the applications are not downloaded in "Contact".
In the social network "VKontakte" there are many applications. They are very popular among users, many of whom come to this network specifically to play games, see different colorful groups with a lot of information, both entertaining and educational. In addition, there are many special groups - applications for interests and hobbies. But sometimes they stop working. In this case, you need to understand the reason and be able to eliminate it. If the applications are not launched in "Contact", then the following steps should be taken.

Clearing the cache (temporary data) of the browser

To do this, you must perform the following actions sequentially:

• If the applications are not downloaded in the "Contact" when the Opera browser is installed, then you need to consistently perform these actions: go to "Tools" - "Settings" - "Advanced", go to the "History" tab and click on the "Clear Now" button.
• If the browser is Internet Explorer, then first go to "Tools" - "Internet Options" - "General", click on the "Delete files" button.
• When the installed browser is Mozilla Firefox, the sequence of actions will be: "Tools" - "Settings" - "Advanced." Then go to the "Network" tab and click "Clear now".
• It is necessary to erase the local data of the player Flash. To do this, right-click on the application and open the "Options" item. Find the tab "Local storage" (it is marked with an icon with an open folder) and reach the zero mark in the slider in the far left position. Then close the page and update. You can try to leave the "Contact" and enter it again. If the computer has multiple browsers, then go to "Contact" from another.
• If these actions did not lead to the desired result, you can try to remove the Adobe Flash player and install it again. Or try to go to "Contact" from a different address. If the user usually typed vk.kom, then you should try to go from the address in vkontakte.ru and vice versa. If the applications in "Contact" do not load as before, then you need to close the game and go into it later, perhaps the problem will resolve itself. It makes sense also to write in technical support games, maybe there will be something to suggest.

Registration of the application for technical support

It is necessary to describe in maximum detail, after what actions the applications are not downloaded in the "Contact" and that appears on the screen. Tell which version of the flash player is installed and which browser is used, what is the speed of the Internet and the power of the computer. If there is a possibility, then it is necessary to attach a screen of error. It is necessary to update the game window, try to run it from another browser, write whether these actions helped. Describe whether this application is used for the first time, or earlier it worked, and the error occurred later. What is displayed on the screen? Is it white, blue? Are there any graphic elements or nothing on the screen? Was it clearing the cache and reinstalling the player?

Applications in "Contact" (white screen)

If the application is loaded, but a white screen appears instead of the image, the following steps should be taken. First of all, check which version of Flash Player is installed. It should be 10 or higher. Then you need to completely refresh the page. To do this, press Ctrl + F5. If this does not help, then the actions will be as follows.

Do not download apps

If applications are not downloaded in the "Contact" at the workplace, then the authorities could limit access for employees to entertainment sites. When such a nuisance occurred at home, it means that the matter is different. If the VKontakte site does not open , then the reason may be in the virus that hit the computer. First you need to check it with an installed and updated antivirus. If everything is in order, but a program is installed that allows you to download music and movies in "Contact", then the antivirus will block this application, and at the same time the site itself. In such cases, to open the "VKontakte" site, you must add these programs to the exclusions or delete them.

Do not enter the application in "Contact"

This problem often occurs. First of all, you need to check whether the problem is in the computer or in the application. To do this, you must first try to enter the application from your phone or another IP-address. If the application opens, then the problem is in the computer. First of all, there can be a problem in the browser. Some applications do not work with Internet Explorer - then the problem will be solved if you install a different browser. You will need the latest versions of Google Chrome, Opera or Mozilla Firefox. The problem can be related to the Internet connection. To check whether this is the reason, you need to turn off the Internet, and after a few minutes go into it again. If the problem does not dare, then you should try to clean the cookies.

What are cookies?

Cookies are a specific set of information that is transferred from the server to the user and stored on the computer of the latter in the form of files (in separate folders). They are necessary for quick identification of the client on the site, for keeping statistics about visits, working with sessions on some sites. Cookies are used by many sites that use protected modes, in which access is restricted. If desired, the user can turn off receiving cookies in the browser settings, but in this case many sites will not be available to work with them. If you have stopped downloading applications in "Contact", then the problem can be covered here.

How do I clean cookies?

The actions will depend on the installed browser. If the user comes through Internet Explorer, then click on the "Settings" icon. It is located in the upper right corner. The "Browser Properties" tab is selected. Then you go to the "General" tab. It is necessary to click on the inscription "Delete". Several items will open. Tick the "Cookies and website data" item. Click the "Delete" button, then click OK.

If the user chose Mozilla Firefox, then clicking on the Firefox icon selects the "Settings" tab. From there, go to the "Privacy". There you select "Delete individual cookies". A window will open, in it you should click on the item "Delete all cookies", then on the inscription "Close".

In the Opera browser, the left mouse button is pressed the Opera icon in the upper left corner. A menu will open, in which you will go to "Settings", then select "Delete personal data". The item "Delete all cookies" appears, you must tick the box next to it, then click "Delete". Then click on OK.

In the installed Safari browser, click on the upper right corner to point to Safari. Then select "Reset Safari". You must check the box next to "Delete all website data". Below the right, "Reset" appears. Click on it.

CCleaner Program

If the application does not open applications, and how to clean the cache, it is unclear, then you can use this program. It will help if friends are not shown in games. For this you need to download it to your computer. Then in the application you need to add friends, then exit the browser. Enable analysis and clean up, then go to the browser and restart the application. If these actions did not lead to a positive result, you must remove the installed application and reinstall it.

General sequence of actions

1. Close the application. After a while, open again. Did not help? Proceed to the next item
2. Close the Internet. Wait. Enable the Internet. At this time, you can call friends and ask them to access the application from your computer. Do friends get it, but not at home?
3. Type the short address "VKontakte", if you usually went through a long one, and vice versa.
4. Try to access the application through another browser.
5. Remove the flash player, download it again. The problem is not solved?
6. Clear the cookies of the existing browser. This can be done according to the instructions or using the CCleaner program. Try again.
7. Check the computer with the installed antivirus. If there is a program that allows you to download music or video "VKontakte", then leave it or completely delete it.
8. All the actions did not lead to anything? If possible, remove a screenshot showing an error when trying to access the application. Send a letter to the technical support of the application, where consistently state all the actions taken, attach the existing screenshot.
9. Wait for a response from the technical support of the application. There are experienced professionals who are able to solve any problems that arise.
10. If applications are needed urgently, and the available knowledge is not enough to be able to figure out the problem yourself, you can ask for the help of a familiar system administrator.

We hope that by taking all the described methods and methods, you will be able to solve the problem yourself. But if you still do not download the application "VKontakte", it makes sense to contact a specialist.