Why does not WhatsApp work?

One of the most popular instant messengers in Russia, WhatsApp, continues to increase the audience of its users. The developers tried to add to the application all the desired functions, while at the same time maximizing its efficiency. However, there are times when WhatsApp does not work. We have to understand the reasons for the breakdown.

No connection

One of the frequent reasons why users are asking about why WhatsApp does not work is the lack of a network connection. Not noticing how the connection to Wi-Fi disappeared or against the background of a low signal level, you might think that the messages are not sent for some kind of system error. However, this is not a mistake at all - the application simply can not transmit the data of the typed message because of a lack of reliable communication. To solve this problem, it is worth checking the connection to the network - to find a place where the phone will catch the network or reconnect.

Network problems

If the connection to the network is stable, and WhatsApp does not work, then another reason not related to the application itself is the network problem. Often, when connecting to Wi-Fi, the connection of the router itself to the Internet is lost. In this case, even a high signal level will not be able to provide data transmission.

To solve this problem, you should either make a pre-connection - an incorrectly configured router may mis-allocate the addresses, which causes problems with data transfer or another way of connecting to the network. It is worth noting that some providers may block the transfer of WhatsApp data. Therefore, in case of normal operation of other applications, it is worthwhile to contact the operator for a question.

Seven troubles - one "resets"

In the event that WhatsApp stopped working during the conversation, with all possible network problems removed, it is likely that the reason for this was a violation of the process of the application itself. Frequently the messenger stops responding to user actions due to insufficient memory. In this case, you should try to delete the extra files in the phone's memory - it is there that you save all application data, or use special utilities to clean up unnecessary cache that fills the device's memory.

Another way to solve this problem, as well as a number of others, which can not always be diagnosed, is a simple reboot of the smartphone. In this case, the device's RAM will be freed, and WhatsApp will start working. It can also help one more "restart" - update the application. In the case of the release of the new version it is worth trying to take advantage of the "offer" of developers and get a more "robust" version of the messenger. In each update, programmers fix a number of bugs and flaws, due to which WhatsApp does not work stably, and there is a possibility that among them there will be this case.

Reinstalling the application

If the measures described above did not help, then you will have to use more radical measures. The smaller of them is reset the application to the initial settings. Some user-defined parameters can lead to an overload of the application, and their reset will allow the messenger to work.

Well, the most global measure that you can use when WhatsApp does not work is to uninstall and reinstall the application. Full reinstallation will completely clear the phone's memory of the program data. And if the problems were exactly in the messenger, then after the reboot, WhatsApp should start working.

It is worth noting that if WhatApp does not work immediately after the first installation on the phone, then there is a possibility that an application version not used for this operating system or device is used. In this case, it is worth looking for a suitable version of the installation file, which should solve this problem.