What does it mean "Unsuccessful attempt of delivery" ("The Post of Russia")? What is this operation? The status of FSUE Russian Post

Today anyone can track his mail, going "Post of Russia". For this, there are special services that are able to unequivocally indicate where the package is now located and what is happening to it. But if most of the statuses are more or less clear to the respondent, then one raises persistent questions. What does it mean "Unsuccessful attempt at delivery"? "The Russian Post" tried to hand it, but failed? What is the reason for not sending the consignment to the recipient? Who is to blame and how to solve the problem?

Unsuccessful attempt

Of course, it's a shame when the long-awaited premise, the movement of which you zealously watched throughout the journey, does not immediately fall into your hands, but this stage passes. To begin with, it is worth investigating what the "Unsuccessful attempt at delivery" means. "Mail of Russia" with this status marks those shipments that, logically, should have been transferred to the addressee, but for some reason this did not happen. Some people waiting for an important premise start to panic when they see these words. However, there is no special reason for excitement. This is really just an unsuccessful attempt at delivery, which means: "Russian Post" delivered the package intact and safe, it remains only to confirm your right to take it.

Causes of failure

Find out why your purchase from the store or the guests from relatives is still not with you, will help clarify the status of "Unsuccessful attempt at delivery." What does "Refusal of receipt" mean? And "Incomplete address"? Let's understand.

Explanations to the status of "Unsuccessful attempt of delivery"

An explanation of the status is indicated next to it, if you track the dispatch on the site of "Post of Russia". In mobile applications, you can also see the clarification of information. Not always, however, they correspond to the truth, but here it is more the human factor, rather than the system itself, that is to blame.

"Temporary absence of the recepient"

What does it mean "Unsuccessful attempt of delivery" ("Russian Post" clarifies: "Temporary absence of the addressee")? What is the reason for the appearance of such an inscription? The parcel was brought to your home, but you were not there. A common situation for those who work daily at the same time as the postman. The explanation in this case may also look like: "There is no addressee". Your departure is returned back to the office, where you can receive it even without notice. Just tell the tracking number to the operator, the parcel will be found and given to you.

Some recipients complain that they do not go out specifically for a day during the day, so as not to miss the postman's visit, and they still see such an inscription in front of their track code. Most likely, no one brought the parcel in this case. Call your post office, explain the situation and arrange for delivery for a certain time. So you will have more chances that the mail worker will not neglect his direct duties, and the parcel will finally reach the address.

"The addressee will take the post himself"

Most often this means that the post office representatives agreed with you by phone that you will come for a parcel to the office. If no one has contacted you about this, and such status stands, call the operator and clarify the situation.

In some offices, this status is set to all the default parcels. Especially if postmen practice paid delivery to the door, but you did not order such a service.

What does it mean "Unsuccessful attempt at delivery by mail for technical reasons"

If at the moment when you came for your parcel, the lights were turned off in the mail building, or the computer hung up, and you did not give it to you, then the postscript "For technical reasons" appears opposite the status. What does it mean - an unsuccessful attempt at delivery at the post office. Then everything depends on what you will come to in the dialogue with the branch representative. Either you will be sent home, or it will be necessary to once again choose the time for the visit.

"Refusal to receive"

Have you changed your mind about receiving the parcel? If you do not claim it within a certain time, it will go back to the sender. In this case, he will have to pay the way of departure in both directions.

This is justified in the case of online stores with intrusive marketing: they send you the goods quarterly (sometimes even at their own choice), and you simply buy them. A few parcels sent back may prompt the project management to delete your address from their database.

As for honest companies working cash on delivery, in case of refusal of the buyer from payment and receipt of goods, they can bring you to the "black list of unscrupulous customers", which is common to most stores in the country. And later, when you make out a new order in any of them, you may be required to prepay or refuse to service at all.

"Delivery postponed at the request of the addressee"

You told the postman that a package will be sent to your address, but will you be away at this time? Or, perhaps, they called from the department about the departure, and you asked the workers to wait until you can come? Situations are different: business trip, vacation or illness can prevent the recipient from receiving his parcel. In this case, mail employees can hold it until your visit, without sending it back as unclaimed.

Is there any way to prove that the reason for your absence is respectful? In the vast majority of cases, this is not required. It is enough to describe the situation to the post office employee in words. Usually operators go in such situations to meet the client, specifying the dates in which he can pick up the parcel.

"Incomplete / inaccurate address"

What does it mean "Unsuccessful attempt of delivery" ("Russian Post" specifies: "Incomplete address")? What does this status say? If the address is specified on the parcel incorrectly or does not contain all the necessary information, then it may linger in the compartment. Perhaps the inscription with your data is damaged during transportation or illegible. Call or visit to the office should solve this problem: explain that the parcel with the track number is so yours, it goes from there and you are waiting for it.

In addition to these reasons for failures in the delivery, "Post of Russia" uses as an explanation such:

• Circumstances of force majeure (natural disasters, force majeure);
• The addressee has left (in the house or apartment there is no person with such data);
• Other.

And then what?

And for the addressee, which means "Unsuccessful attempt at delivery"? "Mail of Russia" predicts some specific development of further developments? What will follow after the unspecified departure returns to the office? There are different options. Either it will wait for you and will be served, or will go back.

Often after such a "failure" the parcel is sent for sorting. This should not frighten you: when you come back together with a bunch of others, your box again needs to be sent to the right branch, as determined by the postman. In addition, sorting is not necessarily done in a huge hangar, upholstered in packages. In this case, most likely, it's just a couple of bags that will be dismantled right in your office.

Tracking by track code is a very convenient option for the one who sends or receives packages. At any time, you can check at what stage the delivery is all right with the weight (whether it has changed). Having an idea of what the "Unsuccessful attempt to deliver" the parcel means, it is possible to solve the problem without unnecessary nerves. In most cases, a phone call is enough for the operator to change the status of your departure to "Waiting for delivery".