"Tripsta": reviews. How reliable is the airline company?

Among the many online agencies that sell tickets, the Greek company "Tripsta" stands out. This is a virtual firm. She, like many others like her, provides services in the acquisition of tickets for various flights, and often gives the opportunity to do so at low prices. Reviews about it are different, but we will try to analyze them and find out how much the services of this firm meet the needs of customers, as well as determine the degree of its reliability from the point of view of users.

What it is?

This brand exists since 2010, it has representative offices in twenty-two countries of the world. Works mainly on ticket sales in Southern and Eastern Europe. Since 2011, it operates in the Russian Federation, but he has no office or representation on the territory of our country. In the network it can be found under the name "Tripsta.ru". Flights that are sold by this agency are distributed quickly, and the company's revenue is growing. According to the latest information, the sales volume of this company for half a year has almost doubled. In Eastern Europe, the agency is among the top five most popular. The company is proud of the fact that its programmers have developed a special electronic system, through which it is possible to defend themselves against so-called false orders, as well as to clarify the interests of the consumer.

"Tripsta": reviews. Low cost flights

Some customers, for the first time facing this online agency, are sometimes afraid of using its services. After all, quite often the tickets that can be purchased on its website turn out to be one hundred or even more conventional units cheaper than in other places. Therefore, naturally, there are questions about the reliability of the company "Tripsta". Feedback from regular users in this regard is encouraging: this is a real agency, not some fake intermediary who will take your money and disappear. Many tourists say that this is not the best, but not the worst ticket company. It simply has a special search engine "Price Radar", which allows you to get acquainted with the prices for flights of various airlines. Thanks to him you can see a lot of offers in just a few seconds, including very cheap ones. The search engine is based on the famous network resource "Amadeus".

Other secrets of cheapness

Some users reveal the secrets of the company "Tripsta" in more detail. Reviews about it say that the search engine agency shows all the prices offered for tickets to these destinations, including so-called "promo". For example, you are going to fly by airplane company "Alitalia" in Rome. If you are trying to purchase a ticket on their "native" site, but in Russian, then you will not see cheap flights. If you use the international version of the web page, the "promo" prices will appear there. A service "Tripsta.ru" air tickets shows all sorts, including very cheap. Although on the site of this online agency they will be offered already with some "cheat".

Card purchase: features

Of course, every company has its own pitfalls. Not an exception and "Tripsta". The reviews warn us that there are some peculiarities in calculating the price of tickets when buying a card. The agency often takes a large commission with this method of payment. The price can sometimes increase by a thousand rubles and more at the final calculation of the cost. Therefore, such a moment users of this service must be taken into account. However, some customers note that when buying a credit card such as MasterCard, especially a debit card of this type, the commission can be zero.

Evaluation of activities

We can say that most of those who used the services of the agency "Tripsta" are satisfied with the provided service. Not only low prices and convenience of the interface are praised, but also the clarity and speed of reaction of employees. True, there are some complaints about the call center, which is difficult to get through. However, the company receives e-mail messages and responds promptly to them. Operators, according to clients, clearly and clearly answer questions and give useful recommendations. In principle, you can always contact the company and get the necessary explanations or help. Twenty-four hours before departure, the agency warns passengers, and then sends a SMS a couple of hours before the flight. Of course, there are all kinds, and airlines often cancel flights. If you purchased tickets for connecting flights of different companies, then a subsequent trip may not be possible. But such incidents can happen and when you buy "live".

Service "Tripsta.ru"

Reviews refer to the inconvenience of the service situation, when the money for refunding the ticket has to wait about two months. However, Russian users of the agency very much praise the ability to combine on their website flights of various aviation companies and, as a result, provide customers with the opportunity to select the most beneficial offers. In addition, this company sells tickets in fairly large quantities. Therefore, large airlines give her discounts and access to exclusive prices. This can be used by clients of the Russian version. And the function of selecting flights of different companies on a schedule is very convenient and helps to "bring together" cheap flights in the right direction. By the way, the agency sends a routing receipt instead of a ticket on its letterhead. There is indicated the number of the reservation, which can be checked on the website of the airline whose flight you are flying. Other supporting documents are also sent.

How many people, so many opinions

Of course, feedback about the company's work is completely different, but it should be taken into account that this service is quite new for our compatriots. It's not like before - he came to the cashier's office, brought money, got a ticket. You need to "catch" cheap flights, pay online, write off money from the card, and here all kinds of failures and errors are possible, as with any complex systems. Buyers are advised in difficult cases to call the call centers of the agency or write to the mail "service@tripsta.ru" . In addition, using the connection with the agency, you can subscribe to their mailing. In addition to notifications about cheap flights and convenient connections, you, as evidenced by many customers, can also receive a discount voucher "Tripsta". This is a special offer of the company. To use it, you need to enter its code in the special field when booking. Then from the final amount is deducted the cost indicated on the voucher. It can be used not only when buying tickets, but also when booking hotels. The last service is completely new for this virtual agency. Visitors to the site are pleased to note that recently on this resource you can purchase railway tickets, as well as pay for car rental at very good and very pleasant prices.