Airline Pegas Flay ("Pegas Fly"): reviews, aircraft. Air carriers of Russia

Pegas Fly Airlines offers comfortable flights at relatively low prices. Should I use her services? What do real passengers say about this carrier? What you need to know in order not to be disappointed in the trip? We'll talk about this in this article.

Reviews

What do passengers say about Pegas Fly? The reviews show that, in general, passengers are satisfied with the level of service, the condition of the aircraft and the interaction with the staff. Some, however, resent the delay in flights, the inability to return a ticket, incorrect payment, the need to pay extra for luggage. An explanation of these nuances of the airline's operation will be given later in the article.

About company

The considered airline was founded more than twenty years ago. For more than three years, this carrier has carried out regular international flights.

Today's expansion of the route network is directed to the Far East and the Republic of Crimea. Regular domestic flights are carried out in the following areas: Moscow - Magadan, Khabarovsk, Blagoveshchensk; Ufa, Krasnoyarsk, Kemerovo, Novosibirsk, Ekaterinburg, Samara, Irkutsk, Kazan, Nizhnevartovsk, Perm - Sochi, Simferopol.

International charter flights are carried out in the Mediterranean, North Africa and the Asia-Pacific region.

The airline fleet

What kind of aircraft does the airline use? There are three Boeing 737-800s and five Boeing 767-300s in the fleet . "Pegas Fly" carefully takes care of the good technical condition of its aircraft and their absolute safety. Before each sortie, all aircraft are thoroughly tested. For the airline it is important that its passengers feel comfortable on board. The reviews show that the aircraft seem reliable and comfortable.

How to buy a ticket

To begin with, you must choose the appropriate flight option. You must fill out the search form. It is important to correctly specify the airport of departure and the desired direction, type of flight (one way, round trip, a complex flight that can include up to eight separate segments), the number of passengers and their age; The desired class of service; Exact or approximate dates of travel. From the results obtained, the most appropriate one should be chosen. In order to place an order, it will be necessary to enter personal information of passengers. These fields must be correctly filled in, because after the booking, you will not be able to change the names and customer data. After the successful completion of the transaction, you will receive a letter to your e-mail address, which will include all the details of the flight and passengers. It is important to thoroughly familiarize yourself with the rules of a certain tariff in advance, as the conditions for the flight and exchange or refund of tickets vary, depending on the tariff.

Payment Methods

How can I pay for tickets purchased from Pegas Fly? The reviews say that the variety of methods available makes the procedure incredibly simple.

So, you can pay for the order with bank cards "Visa" or "MasterCard" issued by any bank of the Russian Federation. If a future passenger wishes to make a transaction using a card that has been issued in some other country, you must contact the airline administration.

What is necessary to ensure that payment for the ticket for Pegas Fly flights is successful? On the card must be a sufficient amount of money; Its validity is actual; Payment data must be entered correctly; Per day you can make purchases from one card no more than two hundred thousand rubles; The "Pop-ups" feature should be enabled in the browser that you are using.

Errors that customers often make when booking

Sometimes there are difficulties with booking tickets "Pegas Fly". The airline has analyzed the main mistakes of customers and gives certain recommendations on how to avoid them.

It is important to check the correctness of the entered personal data, departure dates and route. It is necessary to indicate the name in the ticket, and then the surname (not in reverse order!), The age of a certain passenger, and the number of the document to be used as an identity card.

You can not change your travel document to someone else.

Voluntary refund of the ticket

How can I return the ticket to Pegas Fly? In the case of a voluntary return, the situation is as follows. Service fee is not refundable. The process of return will take two to four weeks (this depends on the mechanism of the payment system).

Some tickets, issued at special rates, are non-refundable. Among them are the following: with the codes WEB, WEBRT, XPROMO, XPROMORT, OSALE, OSALERT, VECHO, TGOLF, QALFA, HOW, SOW, NOW, MOW, LOW, KOW.

It is important to get acquainted in advance with the possibilities of the return of spent operating funds under the conditions of the chosen tariff.

Involuntary return of the ticket

What cases of return does the Pegasus Fly Airlines consider to be forced? Reviews report that many cases fall into this category. This allows customers to freely return the money spent in the described situations. Among them: changes in the flight schedule (cancellation or delay); The flight was not scheduled; The airline changed the route followed by the Pegas Fly aircraft; Sudden illness of the passenger himself or a close member of his family, as well as the death of the latter; The airline did not provide the client with the opportunity to fly the chosen flight; The airline did not service the passenger according to the class that was paid; The plane was returned to the airport from which it was sent; The passenger missed his flight because of the long screening procedure.

How can I confirm that the medical reason is the reason for the return? To return Pegas Fly tickets for this reason, one of the following documents must be submitted: a disability sheet (copy), an epicrisis hospital extract, a certificate from a medical institution, an extract from the medical history, an excerpt from an ambulance journal, a certificate from First aid point of the airport (originals).

Free baggage allowance

Transported free of charge by the company "Pegas Fly" luggage has certain limits. So, for adults and children from two years, this rate (excluding hand luggage) is thirty kilograms for the business class and twenty kilograms for the economy class. For some flights, these standards do not apply (it is relevant for a number of scheduled flights). Children under two years of age who do not occupy a separate seat in the cabin can carry no more than ten kilograms of baggage.

These norms do not apply in the following cases: when transporting pets; If the volume of transported is more than two hundred and three cubic centimeters; If the mass of the carriage exceeds thirty-two kilograms (rules for heavy baggage apply).

One passenger has no right to transport more than fifty kilograms of things. After the baggage is accepted by the airline, it is she who is responsible for its safety and integrity. Things should be transported by the same aircraft that their owner flies.

Hand luggage is called things that a passenger can take with him to the cabin during the flight. Their transportation is not paid extra. The rules for carrying hand luggage are: five kilograms for economy class passengers and ten kilograms for business class passengers. It is placed under the passenger seat, and above it can only be light things. Hand luggage may include: a bouquet of flowers, an umbrella, a mobile phone, outer clothing, a video camera and a camera, a document folder, a laptop, a handbag or a men's briefcase, baby food (only the amount needed during the flight), crutches, cane, suit In a cover, printed editions, a wheelchair (only foldable), a baby stroller or a cradle (if a child is under two years of age). The responsibility for the safety of hand luggage is not borne by Pegas Fly (the airline), but directly by the passenger himself. He is obliged to take things with him from the salon when leaving the plane.

Competitors

The main rivals of the company in the fight for passengers are the main air carriers of Russia. Among them are Aeroflot, UTair and Ural Airlines. Reviews about these airlines show that often the decisive argument when choosing for a customer is the cost. "Pegas Fly" seeks to have an advantage in this regard.

A cheap and comfortable flight is what the Pegasus Fly airline offers its customers. Reviews about it are mostly good. To avoid negative emotions during the flight and preparation for it, it is better to arm in advance the information contained in this article. So you will be ready to cooperate with the carrier, taking into account all rules established by him.

Choose the best! May all your travels be only pleasant!