How to close the Kiwi Wallet? How to remove Qiwi-wallet? Instructions

To date, e-commerce is very popular among users of the World Wide Web. With the help of virtual money, you can make purchases in online stores, book airline tickets and even pay utility and bank accounts. One of the most famous providers of electronic currency services on the runet is "Qiwi Visa Wallet", which is still called "Kiwi-wallet." In this article you will find answers to questions about how to register, replenish and how to close the Kiwi Wallet.

Why is Kiwi-purse so popular in Russia?

The "Kiwi-purse" system begins its history in 2004, when Qiwi company actively develops the introduction into the infrastructure of large cities of the payment terminals of the IMSP (first touch terminals), which are used every day by every city dweller. A convenient way to instantly replenish the mobile phone balance was very popular with the population and in 2008 the company decided to create a "Kiwi-purse", which would combine mobile, bank and international payments in one system.

Simultaneously with the creation of "Kiwi-purse", a free application for a smartphone is created, which allows you to monitor accounts anywhere in the world. At the moment, the application Qiwi Visa Wallet can be downloaded for phones on Android, iOS, Blackberry, iPhone.

Since 2011, in addition to a full account in his mobile phone, everyone has the opportunity to issue a plastic card Qiwi Visa, through which you can pay for purchases in supermarkets and withdraw cash at any ATM in the city that supports Visa cards.

The big plus is that it is not necessary to personally go to the bank to issue such a card. It is enough just to leave an application on the site, indicating the contact details, and the company will send a plastic card to the specified address. Any Qiwi customer can use the card for three years, without a subscription fee for its maintenance.

Thus, with the help of the multifunctional "Kiwi-purse" system, payments became not only mobile and convenient, but also acquired a completely different status. Account in the Qiwi system opens up to the residents of Russia and the near abroad virtually unlimited opportunities for performing instant cash transactions.

How to create a Kiwi-purse?

To create a "Kiwi-wallet" you only need access to the Internet and the presence of a mobile phone. After going to the official site you need to enter a phone number and come up with a strong password. It is recommended to specify a permanent valid phone number, since it will be the account number and it will be impossible to change it in the future. Also, special attention should be paid to the password, which should be quite complex and long, in order to avoid hacking the account by intruders. After registration in the system, the user can immediately begin to replenish the account and make money transactions.

To access all functions of the system, user identification is required. In other words, the user must verify his identity with valid passport data. This innovation was adopted in 2012 for the sake of account security. In order to confirm your identity, you need to fill out a small questionnaire in the personal account of the Kiwi-wallet, where you need to enter this personal information and passport number. After identification, a limit of 60,000 rubles per day and an opportunity to order a Qiwi Visa Wallet plastic card will be available to the customer. Check the "Kiwi-wallet" for successful confirmation of the data can be in your personal account.

Timely identification in the system will also allow solving the issue of how to close the Kiwi-purse, which worries many users, in the future without problems.

How to replenish the Kiwi-purse?

The account number in the system is positioned as the mobile phone number to which the account was registered. To replenish the balance, the user can use several available methods:

• Make money through the payment terminal "Kiwi-purse". This method of replenishment is the most popular for today.
• Transfer money from a bank card. For this method, preliminary binding of accounts is not necessary and the transfer is made instantly.
• To issue a transfer from another "Kiwi-purse". It is enough simply to transfer the account number of the Kiwi-purse to another Qiwi user. The balance in the case of transfer will be replenished without a commission system.
• Transfer money from the electronic wallet WebMoney, having passed the preliminary binding of accounts. Using this method, identification in the payment system WebMoney is mandatory, as the reconciliation of personal data.

All of the above methods allow you to transfer funds to your account in a matter of minutes. After receiving money for the "Kiwi-wallet" user can start to make any money transactions - pay utility bills and fines of the GIBBD, make purchases in the largest online stores and even invest in investment projects. The main thing is to remember the safety precautions and not to pass the password from your Qiwi account to third parties. In case of working with mobile application, it is recommended to set up a special PIN-code for the account "Kiwi-purse". Log in this case will be available only to the owner of the phone.

Can I delete my Kiwi wallet account?

Users who no longer need to use e-commerce often have questions about how to close the Kiwi Wallet? After all, there is no account deletion section and personal data from the system on the official website of Qiwi. In addition, such an operation did not register under the terms of the offer contract.

The founders of the payment system did everything to ensure their own security and secured guarantees from users in the continuous monetary turnover. But for the customers of the Qiwi payment system, the lack of the ability to quickly delete an account is a big drawback.

Numerous reviews in the network on how to check out "Kiwi-wallet", prove that it is not so easy to delete your account. The user will have to enter into a long dialogue in technical support, prove his rightness and provide the necessary documents at the request of the site administrator.

However, such a sophisticated but proven method allows anyone who wants to permanently delete their account. You just have to be patient and follow simple step-by-step instructions.

Difficulties in deleting account and personal data

The main difficulty in removing the account from the "Kiwi-wallet" is to contact technical support. It should be understood that closing the account is not in favor of the system. That's why the Kiwi-purse support service has yet to admit convincing motives for the user to delete his account. But any user who knows his rights, can resolve the issue of deleting the account in the shortest possible time.

When communicating with Qiwi technical support, it is necessary to present any valid arguments and necessarily carefully consider the contract-offer, access to which is available to any registered user. Defend their rights can only be using an official document and referring to the legislation of the Russian Federation.

Technical support is extremely reluctant to contact their customers, as shown by numerous reviews. "Kiwi-purse," according to some, is not so safe and convenient to use the system to trust her large amounts of money. Proof of this are the comments of users who, after replenishing the account in various ways, could not receive the amount paid for their "Kiwi-wallet" and they could not get an explanation from technical support. Any user wants to be sure in the safe execution of money transactions, which is why the issue of deleting the Kiwi-purse account has become so relevant recently.

Technical support service "Kiwi-purse"

For direct access to the system administrator in your account, you need to find the "Kiwi-purse support" tab. In the proposed form, you need to correctly enter your personal information, e-mail, mobile phone number (your account number) and the subject of the appeal. In this case, the topic will sound like "Deleting an account".

In the field of the reason for the appeal, you need to state in detail the essence of the appeal. In other words, indicate that the user wants to delete his account and all personal data from the system and refuses to send regular sms to his registered mobile phone. As a reason, you can specify the creation of another account or the inopportunity of using a payment system for a particular person.

After sending a message to the technical support service, you need to wait for the answer, which comes within 12-48 hours. As a rule, after such an appeal, the administrator does not delete the account immediately, but refers to a contract-offer, in which nothing is said about the reasons for the removal of the account.

In this case, the user must insist on the determination of the account, referring to the fact that he will not have access to the SIM card or his phone was stolen or lost. In communication with technical support it is necessary to prove and defend one's position, because the system has no right to continue to use the personal data of any person without his consent.

Required documents for removal of Kiwi-purse

In most cases, a few response letters are enough, after which the administrator will redirect the user to another address and ask them to send a scan of the identity document. As such a document, a scan of the passport is accepted, which was used to identify the account in the Kiwi-purse. This is required to verify the identity of the person who submitted the application for deactivation of the account.

Sometimes the Kiwi-purse support service requires confirmation of the last 3-5 cash transactions on the account. To do this, just take a screenshot of the section "My operations" in my account. However, if there were no movements at all, certain difficulties may arise.

Judging by the feedback from Qiwi users who tried to remove their accounts in this way, you have to deposit a certain amount of money into your account. The terminal "Kiwi-purse" or a bank card can help in this. After that, it is required to conduct several operations - replenish the mobile phone account, transfer the amount to another user, pay for the purchase and so on. Only after performing these actions, the technical support administrators agree to the complete deactivation of the user's personal data and his account.

If, after communicating with technical support, it was not possible to achieve the desired result, the Kiwi-purse hotline can speed up the process of deleting data from the site. To get on direct contact with the Qiwi administrator you can by the number 8-800-333-00-59.

Complete removal of the account from the system

In the event that technical support is satisfied by all the documents sent confirming the right to use the account and the fact of cash flow on the account, then within 12-48 hours the notification on the removal of all personal data from the system should come to the e-mail specified when sending the application.

But we must remember that after such an official deactivation of the Kiwi-purse account, it is impossible to re-register the same mobile phone number in the system. But to re-register the user is entirely acceptable. One name can register several Kiwi-purse accounts at once.

Another way to completely delete an account is to personally contact one of Qiwi's offices, whose address can be found on the company's official website. When applying to the office, you need to have a mobile phone and passport of a citizen of the Russian Federation. As a rule, after completing the application in the presence of the manager, the deletion of the Qiwi account occurs on the day of the client's request. This method is the fastest and most effective, but it is suitable only for residents of large cities and megacities.

How to close the Kiwi-purse: an alternative way

If the user does not communicate with the technical support service or there is no possibility to confirm the money transactions on the account, then there is a simple alternative way to delete your account. It's enough just to destroy the SIM card to which the account is attached.

The downside of such a radical way of deleting an account is that you have to start a new mobile phone number. In addition, there is no complete deactivation of the wallet and all personal data of the account holder. The user simply closes access to the account for himself, but all of his identified data remains permanently stored in the Qiwi system.

If the reason for deleting the Kiwi-purse account is entering the scam system, then there is a sure way to protect your virtual savings without deliberately deactivating. It's enough just to send a request for an instant password change in the Qiwi personal account. The procedure for changing the password is recommended to take place every 3-6 months to ensure the security of the account, which at registration is notified to every newcomer of the payment system. To create a strong password, you can use the complex password generation system for e-commerce.

Automatic removal of "Kiwi-purse"

Payment system Qiwi provides for automatic deletion of the account. To do this, simply do not use the mobile phone number and "Kiwi-wallet" for 6-12 months and the administrator will automatically delete all user data from the system.

In this case, it is better to keep your SIM card in order to avoid its use by scammers. If a personalized account falls into unfair hands, then you can make trouble. For example, to receive a notice about a loan issued by an intruder in a bank or owed to a Qiwi system on a large scale. That's why it is recommended to keep the registered SIM card in a safe place or completely destroy it.

Before registering in any electronic payment system, you need to carefully study all the nuances, including the contract-offer. If there is no information about the subsequent removal of personal data, then you should expect some difficulties. This is relevant in the event that the electronic wallet in the process of operation does not meet expectations. In addition, it is worth making sure that the system has a good reputation in the network and you can trust your passport data and scans of personal documents.