Manager: basic duties. Account Manager

Managers are one of the most popular specialists. They bring profit to the organization they work for.

Who is the manager? Definition

Managers, managers, administrators are called managers. These professions imply control over the fulfillment of the tasks of employees. That is, they manage a certain group of employees. However, managers are now called not only managers. Ordinary employees for the sale of something called the same. This is due to the fact that the employer wants the status of employees to let them feel more meaningful. But these workers do not really organize the work of others. They are ordinary consultants, sellers, traders. The status of the manager is only virtual. And it is used to make ordinary employees feel comfortable in their profession. The real manager manages and controls others. He gets his wages for the effective work of his subordinates.

Account Manager. Duties

The summary of many who are in search of work, has in the item "Personal qualities" information on the communicability and the stressfulness of the applicant for a vacant seat. These characteristics are excellent for the position of manager for work with clients. To become it, higher education and work experience are not always necessary . The main thing here is to be able to interact with customers and conduct business negotiations, know the goods and perform labor duties. The manager for work with clients is engaged in search of potential buyers of services and the goods. He makes them tempting commercial offers to interest in the goods or services of the firm whose interests it represents.

Have such a specialist and other duties. The manager for work with clients personally meets with potential customers. And a lot depends on these meetings, because it is then that all the nuances of cooperation are discussed and contracts are signed.

Interaction with existing customers is a major responsibility. The client manager should always keep his customers in the field of vision, as well as lead the client base.

The manager on work with clients of bank. Duties

Many banks every day are in search of employees, namely - managers to work with clients. This is due to the fact that work in this area is not so easy, and employees need to perform various duties. The bank account manager, as a rule, carries out the following work. He fulfills the plan for sales, accepts and processes orders, prepares commercial offers. Also advises clients on banking products, which includes loans, cards, deposits and so on, draw up documents, work with the client base and form the reporting.

In each bank this list of duties can be supplemented, decreased or slightly different. Everywhere individually. The manager for work with clients duties can fulfill the following: he can monitor the performance of contractual duties and work on increasing sales.

The manager on work with clients of cellular communication. Duties

Managers for work with clients are also needed in the sphere of cellular communications. This is also a difficult job, requiring endurance, patience, communication skills, the ability to find a common language with customers and sell goods and services. In the salons of cellular communication, employees perform the following duties.

The manager on work with clients advises on all services and the goods, carries out sale of cellular telephones, accessories to them, tablets, photo- and videocameras. Connection to telecom operators, accepting payments, working with the cash department, keeping records are part of its main responsibilities. The manager on work with clients of cellular communication participates in inventory, laying out of the goods. Keeps the cleanliness and order in the cabin.

Manager for work with corporate clients. Duties

Corporate clients are legal entities. They are a tasty morsel for business. The manager of work with corporate clients interacts with them.
He performs the following duties. He is engaged in the search for developing companies that will be interested in the offered goods and services, conducts surveys, forms proposals, personally meets with potential clients, participates in exhibitions and events, negotiates, concludes contracts, works with documentation, maintains long-term relationships with key customers, conducts business Correspondence, makes the reporting of the done work.

The list of duties can be supplemented or simplified. Everything depends on the requirements of the employer and the scope of the company.

What qualities should a client manager have?

This work is related to interaction with people. Therefore, the main quality of the manager for working with clients is the ability to find an approach to any person. Other characteristics are also important. This is communicability, stress resistance, activity, mobility, knowledge of the offered goods and services, literacy, ability to conduct business negotiations, accuracy, punctuality. List of qualities can also be supplemented by owning foreign languages, especially English.

The manager on work with clients should be able to work with a personal computer, office equipment, know office and other programs. Their list depends on the field of activity.

Advantages and disadvantages of the work of the manager on work with clients

Like any profession, this one also has its drawbacks and advantages. If we talk about the benefits, then it can be attributed to the fact that the manager for work with clients can build a good career, thereby becoming popular and receiving a decent salary. This profession is suitable for those who like to lead an active life, is not afraid of communicating with a large flow of new people, is able to locate to itself, interest in goods and services and sell them.

If we talk about shortcomings, it can be noted that wages directly depend on the number of concluded deals and their amount in money terms. Therefore, if the month fails, the client manager will receive only salary, as a rule, minimal.

Another drawback is communication with conflicting customers. If they are dissatisfied, then the customer service manager is to blame, whose duties consist precisely in settling the differences. Psychologically, this profession is not suitable for those who take everything to heart. Here you need to be able to listen, find a way out and not lose your self-control.

Resume by function:

This profession is very in demand in the labor market. After all, we live in a capitalist world, where survival skills require sales skills. If you are not frightened of the above duties, the manager for work with clients is a promising profession, and you could become one.

To interest employers, you need to make a good resume. In personal qualities, indicate those that are more suitable for the item "Responsibilities". The client manager for the resume can add positive feedback from past employers if he has good relationships with them. It is also worth pointing out all the skills that you possess. Write also about the experience in other jobs, practices, where you worked with clients. This will be a big plus, as it will show the employer that you already had the experience of business negotiations and are not afraid of communication.

If you have any achievements in school, in practice, in past work, then write about them. Thus, you will show yourself as a person with an active lifestyle.

Write a resume competently, especially pay attention to words and expressions directly related to the activities of the manager. For example, mistakes are often made in the word "contracts".

Complete the information about yourself with your business photograph with a neutral background, where your face is clearly visible and there are no strangers. Before submitting a resume, check it for errors, see if you have correctly entered your details so that you can certainly be contacted.