"Kiwi": verification of payment. How to know the status of an operation with and without a check

Despite its youth, payment systems are increasingly entering the everyday life of modern people. The Russian payment system QIWI, which appeared relatively recently, managed to gain an impressive number of fans. Users respond about QIWI-purses as simple, functional and reliable financial assistants.

But, like any technological novelty, the QIWI payment system is still imperfect, and small disruptions also happen in her. Sometimes it's not so much glitches as impatience or mistrust of users, for whom electronic calculations are a novelty. Therefore, most of the purse holders liked the convenient service from "Kiwi" - check of payment.

Checking payments is very simple, for this the creators and developers of the site have provided several ways.

The status of the operation in the personal account on the site

In the event that the transaction was made directly through the Kiwi website, the payment verification can be carried out immediately. The status of the perfect operation is displayed in the tab "Reports" of the personal cabinet. In this tab, in chronological order, all the transactions and payments that have been committed are displayed at the moment.

You can use the filter and choose the desired period for making payments. When you select a transaction, a window opens with a detailed description.

How to verify payment by check

Check control with the help of a support service is one of the most common ways through which the verification of payment "Kiwi" is made. The terminal will provide a check for cash or any transaction. If the document is saved, you can take the necessary data from it to track the status of the payment.

Check "Kiwi" payment by check is made in the "Help" section of the payment system site. Here you must select "Check Payment". Immediately, a special window will open, in which the user will have to type in the requisites.

The following data will be required: terminal number, wallet owner's phone number, transaction date, special transaction code, which is always indicated on the check.

After filling all fields, you need to click the "Check" button and immediately familiarize yourself with the details.

Checking the status of payment in the mobile app

Many QIWI purse holders who use the mobile application have noticed that the reports on the transactions performed are received automatically in the form of Push notifications. If suddenly this does not happen and the doubt creeps into the soul, it's worth looking into the QIWI Wallet, where a payment check can also be carried out.

"Kiwi" purse in the mobile application to any user will seem even more simple and convenient than the site qiwi.com. Here, right on the main page, there is a button "Payment history" with a very convenient filter. Select the tab and period you need and look at the status of the operation.

Call customer support

If the phone is at hand, and the mobile application is not installed in it, you should try calling the support operator. To do this, you need to keep a check on hand. It is necessary to sound the operator the necessary requisites from the check. You should be careful not to make mistakes in numbers, otherwise the operator will not be able to help.

If it is known that the operation is accepted for holding, but has an incomplete status for more than 15-20 minutes, you can contact the support service again and find out the causes of the problem. The operator will receive the data from the check and will sound the necessary information.

If the payment failed

Almost all transactions made through the terminal "Kiwi" are made within 15-20 minutes. But there are exceptions when payment is delayed. When the operation does not take more than an hour, it is worthwhile to worry about the fate of money and use one of the services of kiwi - the payment verification will occur within a minute when using any method.

If an error has occurred and the funds have not been credited to the address, it is necessary to draw up an appeal to the support service. To do this, the purse holder must enter your personal account at qiwi.com and fill in the appropriate form with the requisites. Of course, you need a check.

Perhaps a quicker solution for the situation may be to contact the counterparty who owns the terminal. His phone number is also listed on the check.

If you have any other questions

Kiwi-wallet service provides assistance to the user on any issues related to transactions, security of own funds, change of PIN-code and other problems. To do this, you can use the "Help" section at the official site of the payment system at any time. Service "Kiwi" "Checking the payment" more than once proved its feasibility and had to own holders of purses.

Information service, in conjunction with the service support holders "Kiwi" -wallets, will be pleased to answer any questions from users online.

The QIWI payment system, like any other modern financial instrument, is imperfect. But it has a lot of advantages and is constantly developing. This approach contributes to the credibility of the system by Russian and foreign users.