Error "The object does not support properties or the Sign method": how to fix it quickly and simply?

Probably, many users working with complex multi-level reporting systems had to face the situation when an incomprehensible error message pops up on the screen, like "The object does not support properties or the Sign method." Consider the main reasons for the occurrence of such a failure and methods for quickly eliminating the problem.

Message that the object does not support a property or method Sign: what is it?

First of all, note that an average user with such problems is unlikely to encounter. An error of the type "Object does not support properties or sign sign method" basically appears in highly specialized programs.

An example can serve customers like "VTB-24", "Contour-Extern" and others. In general, such applications refer to accounting programs in which special reports can be created. In some cases, an "Object does not support properties or Sign method" failure can occur when you try to make an online payment when viewing these public procurement sites - in general, wherever a confidential operation is required.

To confirm the legality of such a document or transaction, a special digital (electronic) signature sign cab is used. That's just the problem with it. Roughly speaking, the user's system simply does not recognize it due to some reasons, which will be discussed below, and therefore does not identify the document or transaction as trustworthy.

Possible causes of the failure

Among the many reasons that can lead to such errors, most experts call the absence of some scripts registered in the system of libraries that are required to establish a method for recognizing the signature, the ban on the use of ActiveX controls, the outdated version of the .NET Framework, the blocking of signatures and sites by antivirus and brendmauer etc.

In addition, the error "Object does not support the property or method Sign" (Windows 7, 64 bit) appears exclusively when using the Internet Explorer browser (sometimes this type of browser is opened automatically in this browser). Therefore, it is his settings in most cases that can solve the problem. Below you will find some methods to solve this problem.

Error "The object does not support a property or method Sign": what should I do first?

The simplest and most logical solution to this problem is the usual change of browser. Instead of Internet Explorer, you can try to open a document or site in Opera or Google Chrome. Even if it is automatically opened in Internet Explorer, there's nothing easier than copying the link and pasting it into the address bar of another browser.

If the user is dealing with a program, it is worth looking at its settings and changing the default browser.

To track the correct operation, you can also temporarily disable the standard antivirus scanner and Windows firewall, and then see if the document or site is opened. If everything is ok, the program and Internet resource will need to be added to the list of exceptions.

Installation and registration of additional components

However, only this solution to fix the "Object does not support properties or Sign" method is not limited. Most applications of this type require the presence of the Microsoft .NET Framework version 2.0 or higher installed on the system.

Conclusion: you need to download and install the latest release of the package, then check the functionality.

In addition, when such a failure occurs in the message, you can often see additional instructions about the fact that the system does not register some components necessary for work. Typically, this is jscript.dll and vbscript.dll, and this situation can occur even if Windows Script Host is installed. In turn, the probability is high that the platform itself is installed incorrectly. Therefore, you must first install this component necessarily on behalf of the admin, and then proceed to register the libraries.

This is done from the command line, which is called via cmd in the "Run" menu (Win + R). To register, use the command regsvr32.exe, after which the full name of the file (for example, regsvr32.exe jscript.dll) is written through a space. Then just press the enter key. If anyone does not know, the jscript library is a Java element, and vbscript refers to Visual Basic libraries.

Change your browser settings

As for Internet Explorer itself, it is recommended to use the browser version at least seven, but it's better to download the latest version.

Another point related to the error "Object does not support properties or the Sign method" is that some add-ins installed in the browser itself can block the definition of the electronic signature. Therefore, if there are additions or extensions such as Mail.ru, Yahoo or something else, it is strongly recommended that they not only be disabled, but deleted at all.

Finally, to fix the problem, go to the properties section of the browser (either from the browser or through the "Control Panel"), find the trusted sites in the security tab, and go to the security level setting where you want to allow all ActiveX controls to be executed.

In some cases, it may be sufficient to simply clean the cache and cookies, and also remove the trash from the Temp folder in the user directory. In this case, on the privacy tab in the properties of the browser, it is desirable to disable the reception of all Cookies, and then confirm the changes.

Conclusion

It remains to say that virtually all of the above methods eliminate the problem quickly and fairly simply. There were not considered the failures associated with the penetration of malware into the system, since every user already understands that the protection of the system when dealing with such a specificity should consist of priority tasks.